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Referral Coordinator

Triad Adult and Pediatric Medicine, Inc·Greensboro, North Carolina

Full Time·On Site·0-2 yrs·Posted 5 days ago
Practice for this role

About the role

Manage patient cases by coordinating referrals to outside medical facilities, specialists, and agencies to ensure appropriate care. Promote community health awareness through education and marketing in various public settings.

Position Summary

The primary purpose of this position is to effectively manage cases and to coordinate referrals with outside medical facilities, clinics, and agencies, in order to provide the appropriate patient care. This position promotes community awareness by facilitating health education in a variety of settings and through various marketing opportunities.

Job Responsibilities

  • Coordinates patient referrals to outside specialists, physicians, testing facilities, specialized schools, agencies, and parent support/advocacy services, utilizing appropriate TAPM procedures.
  • Assists/advises families with available service assessments.
  • Serves as liaison for county and member hospital and agencies.
  • Tracks TAPM in-patients at hospitals.
  • Participates in discharge planning rounds, as appropriate, with area hospitals.
  • Schedules and confirms appointments for patients at specialty clinics, as necessary
  • Refers patients to appropriate sources for home health care.
  • Coordinates transportation needs, which includes providing maps, distributing bus tickets, and maintaining appropriate records.
  • Provides interpreters for non-English speaking and/or hearing impaired patients/families.
  • Provides authorization to other facilities for treating TAPM patients.
  • Initiates and maintains tracking data related to referrals and lab/studies; assures that reports are available for primary providers.
  • Monitors ongoing availability of community resources and network services.
  • Promotes community awareness of TAPM by providing patient education in community forums, such as health fairs, daycare centers, schools, malls, drug stores, and other community/agency functions.
  • Abides by all company policies regarding safety/health rules and regulations.
  • Adapts to various situations and adjusts to shifting priorities.

Preparation & Training

Job duties require the equivalent of a high school education with a preferred two-year Associate Degree in business or healthcare management. A combination of education and experience will be considered. Must maintain effective written and oral communication/English skills and proficiency in Microsoft office programs. Must maintain a current NC driver’s license for outside travel.

Requirements

Requires a high school diploma, with a preference for an Associate Degree in business or healthcare management. Must possess a valid NC driver's license and proficiency in Microsoft Office.

  • high school
  • associate degree
  • Case Management
  • Patient Advocacy
  • Communication Skills
  • Scheduling
  • Patient Education
  • Microsoft Office
  • Liaison
  • Discharge Planning
  • Referral Coordination
  • Resource Monitoring

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Greensboro, North Carolina
Posted
Jul 22, 2026
Application
Employer website
TA

Hiring organization

Triad Adult and Pediatric Medicine, Inc

Triad Adult and Pediatric Medicine, Inc. is a Federally Qualified Health Center (FQHC) with one purpose: to provide care for you and your family, regardless of your ability to pay. Our Mission Triad Adult and Pediatric Medicine, Inc. provides comprehensive healthcare with...

IndustryHospitals and Health Care
TypeNonprofit
Size51-200 employees
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