University Hospitals·Ashland, Ohio
Provides clinical and administrative support in an outpatient setting, including rooming patients and obtaining vital signs. Manages patient flow and front desk duties such as scheduling and verifying payor information.
A Brief Overview The Medical Assistant provides clinical and administrative support in an outpatient setting.
This role includes but not limited to rooming patients, obtaining vital signs, documenting in the electronic medical record, assisting with procedures, supporting providers, and promoting efficient patient flow while delivering patient-centered care.
What You Will Do Facilitates unit operations by managing patient flow.
Responsible for all front desk duties specific to department, including scheduling patients, collecting and verifying patient payor information and other patient documentation.
Performs patient centered care delegated by Provider Provides a safe environment for patients Additional Responsibilities Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.
Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Education Completion of a Medical Assistant Program (Required) and High School Equivalent / GED (Required) Work Experience 1+ years of clinical experience as a Medical Assistant (STRONGLY PREFERRED) Knowledge, Skills, & Abilities Able to communicate effectively with people from varied socioeconomic backgrounds. (Required proficiency) Able to organize changing work assignments. (Required proficiency) Medical terminology knowledge. (Preferred proficiency) Basic patient care skills (Required proficiency) Patient focused (Required proficiency) Positive and willing to learn (Required proficiency) Computer skills (Required proficiency) Licenses and Certifications Certified Medical Assistant (CMA) (Preferred) BLS (Basic Life Support) (Preferred within 90 Days) Physical Demands Standing Frequently Walking Frequently Sitting Rarely Lifting Frequently up to 50 lbs Carrying Frequently up to 50 lbs Pushing Frequently up to 50 lbs Pulling Frequently up to 50 lbs Climbing Occasionally up to 50 lbs Balancing Occasionally Stooping Frequently Kneeling Frequently Crouching Frequently Crawling Occasionally Reaching Frequently Handling Frequently Grasping Frequently Feeling Constantly Talking Constantly Hearing Constantly Repetitive Motions Constantly Eye/Hand/Foot Coordination Constantly Travel Requirements 10%25
Requires completion of a Medical Assistant program and a high school diploma or GED. One or more years of clinical experience and CMA or BLS certifications are preferred.
Market context
Support-services roles in Ohio are often tied to steady patient-facing operations, so employers typically look for dependable candidates who can handle long shifts, flexible scheduling, and direct exposure to blood and needles. These jobs can be competitive because the requirements are straightforward but the work is physically demanding and schedule-sensitive. Review the AI-summarized requirements and benefits here to save research time, and confirm you can meet the shift and comfort-level expectations before applying.
