Medical Assistant/Triage Specialist (Gynecology) - FT/80

Description The Medical Assistant will demonstrate the ability to

Triage patient phone calls and respond with accurate information. Respond to medication refill requests as well as complete medication prior authorizations as needed. Obtain prior authorizations for in-office procedures in Gynecology and Urology. Maintain patient flow in the clinic. Respond to requests for information in an appropriate way. Perform procedures in the office setting, under direct supervision and direction of the practitioner. Organize the clinic efficiently and effectively. Contribute to a pleasant and cooperative team environment. Stock clinical rooms, order supplies and room patients as appropriate. Accurately prepare and maintain patient charts. Cross cover in Urology and other Specialty Practices as needed. Schedule surgical procedure efficiently for Gynecology and Urology as needed.

Requirements

Medical Assistant Certification or equivalent experience Experience in a physician office (preferred) Basic Life Support (BLS) for Healthcare Providers Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). Knowledge of clinical procedures, such as taking vital signs (temperature, blood pressure, pulse, and respiration rate), collecting patient specimens (blood, urine, etc.) administering medications (under the supervision of a healthcare provider), and assisting with minor surgical procedures. Knowledge of office tasks, including scheduling appointments, maintaining patient records, managing electronic health records (EHRs), verifying insurance information, and handling billing and coding processes. Excellent patient care and communication skills including the ability to explain procedures, educate patients on treatment plans, and provide emotional support. Possesses a thorough understanding of infection control protocols and safety measures to prevent the spread of diseases including proper hand hygiene, using personal protective equipment (PPE) correctly, maintaining a clean and sterile environment, and following safety regulations. Possesses a thorough understanding of medical ethics and legal principles, including patient confidentiality, informed consent, and compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations. Strong organizational and multitasking skills. Ability to prioritize responsibilities, manage time effectively, and adapt to changing situations in a fast-paced healthcare environment.

Salary Range

The base rate for this position is $19.00 - $22.00 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Springfield Hospital is proud to offer competitive wages, comprehensive benefits package including medical, dental and vision, 401k with an employer match, short- and long-term disability insurance, paid time off, and referral bonuses. Employees are part of a close-knit, mission-driven team that values collaboration and growth.