Bowling Green Inn of Brandywine·East Marlborough Township, Pennsylvania
The Admissions Specialist manages the registration and admission of patients into the facility while maintaining communication with referrals and families. They are responsible for screening prospective admissions against criteria and coordinating transportation and documentation.
ESSENTIAL FUNCTIONS: Promptly respond to inbound referrals via phone, fax, webform, etc. to assist clients and their family’s who are seeking treatment. Review prospective admissions against approved admission criteria, policies, and procedures. Initiate contact to gather required clinical and demographic data from patient and other sources. Respond promptly to inquiry calls. Schedule assessments. Assist prospective patients and significant others in seeking treatment. Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission. Coordinate with referral sources. Coordinate transportation arrangements for patients. Responsible for maintaining all the documentation involved with the admissions process. OTHER FUNCTIONS: Perform other functions and task as assigned STANDARD EXPECTATIONS: Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality. Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team. Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members. Maintains regular and predictable attendance.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: College degree preferred Two years’ experience in healthcare admissions, preferably in the mental health or substance abuse field. LICENSES/DESIGNATIONS/CERTIFICATIONS: Certified Addictions Counselor (CAC); Certified Chemical Dependency Counselor (CCDS) or Certified Employee Assistance Program (CEAP) certification preferred. CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility. SUPERVISORY REQUIREMENTS: This position is an Individual Contributor We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws. #AHMKT #LI-BGB
A college degree and two years of experience in healthcare admissions, specifically in mental health or substance abuse, are preferred. Required certifications include CPR and de-escalation/restraint training.
Market context
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