Acts as a liaison between patients, physicians, and staff to coordinate surgical and diagnostic procedures. Oversees scheduling practices, obtains insurance authorizations, and ensures accurate documentation for billing.
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The Department of Surgery is currently seeking a full-time Surgery Scheduler 2 to work on site in Miami. The Surgery Scheduler 2 acts as liaison between patients, professional staff, and physicians by scheduling and coordinating all necessary functions for surgical and diagnostic procedures. Further, the Senior Surgery Scheduler acts as source of knowledge for scheduling staff and oversees their functions to ensure accurately and timely scheduling practices. CORE JOB FUNCTIONS Obtains pre-authorizations for procedures as required by insurance companies. Oversees, produces, and distributes all surgical and procedural schedules to physicians and departments. Collaborates with patients, families, staff, and providers within the office and the greater community to schedule surgeries, pre-op physicals, and testing. Coordinates with hospitals and vendors for special cases or circumstances. Identifies ways to streamline surgical scheduling process and provides suggestions to managing staff. Ensures that electronic systems and scheduling tools are up-to-date and operating smoothly, and immediately contacts appropriate personnel to resolve any issues. Ensures documentation is complete to support accurate billing of surgical procedures. Adheres to University and unit-level policies and procedures and safeguards University assets. Attend clinics to provide on-site support to doctors and patients Assist with patient documentation requests Cross train with Pedi-Cardiac team when readiness is determined by supervisor DEPARTMENT ADDENDUM Department Specific Functions Attend Pediatric Surgery Clinic (Mailman and ACC) weekly. Assist with weekly documentation requests/Media Manager (UChart) Schedule surgeries at multiple locations (JMH, NCH, Baptist-SMH). Request and obtain insurance authorization. Assist patients with clinic appointment scheduling. Clinic preparation for Palmetto Bay and Jackson West locations. Cross train to support Pediatric-Cardiac Surgery This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS High School diploma or equivalent Minimum 3 years of relevant experience Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion. Ability to work independently and/or in a collaborative environment. Proficiency in computer software (i.e. Microsoft Office).
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Job Status: Full time Employee Type: Staff
Requires a high school diploma or equivalent and at least 3 years of relevant experience. Must be proficient in Microsoft Office and possess strong communication and organizational skills.
Market context
In Florida, surgery scheduler openings are typically tied to steady patient volume and the need to coordinate procedures, authorizations, and calendars across clinical teams. These roles can be competitive because employers often want candidates with proven scheduling experience, Microsoft Office skills, and careful handling of confidential information. Review the AI-summarized requirements and benefits here to save time, then confirm your experience with surgical scheduling and prepare examples of how you manage sensitive information and competing priorities.
