Opelousas General Health System·Opelousas, Louisiana
The Clerical Secretary manages the processing, reporting, and delivery of laboratory test results while coordinating specimen collection between physicians and the phlebotomy team. They handle high-volume communications, maintain patient records, and ensure adherence to laboratory safety and confidentiality policies.
The Clerical Secretary will perform the various office tasks required with receiving, processing, reporting, and delivering laboratory test results and other lab reports as they are completed in the department and/ or received from reference laboratories in a timely manner.
Upon receiving written or verbal orders for physicians or their , the Clerical Secretary will help coordinate efficient and timely patient specimen collection by the Phlebotomists, ED Tech, Clinical Lab Assistants, and Lab Technicians.
All testing orders are directed to the phlebotomy team in order of priority.
The Clerical Secretary will field questions from various sources regarding information about the Laboratory and lab test requirements or specifics and test results.
The Clerical Secretary will prepare changes for billing.
The Clerical Secretary must be able and willing to work flexible hours.
Finally, the Clerical Secretary should help to administer and coordinate programs within the framework of the established policies, performs tasks in a safe manner and in accordance with the safety and health programs, assists in training and maintenance of a safe workplace for all staff within the Laboratory, Outpatient Laboratory, and Opelousas General Health System.
o Receipt and dispatch of orders for specimen collection for testing
o Requests for patient reports/ test results
o Status of in-house tests
o Status of reference tests
o “Turnaround Time” for tests
o Verification of patient test orders
o Status of blood bank transfusion services patient blood products
o Laboratory specimen requirements
o Copies of patient lab reports
o Telephoned reports from reference lab
o Arrangements for courier services and transportation for special patient tests samples to specialized reference labs
o Photocopy machines
o Fax machine
o Telephone system
o Reference lab computer
High School Diploma/GED required.
Browse our benefits OGHS-Benefits.pdf [https://www.opelousasgeneral.com/documents/OGHS-Benefits.pdf]
A High School Diploma or GED is required, along with basic clerical skills and computer literacy. Previous clerical experience and familiarity with medical terminology are preferred.
Market context
In Louisiana, administration roles in healthcare often draw candidates with clinical credentials and prior coordination experience, especially when the posting asks for EMT-P certification, a nursing degree, or another medically related degree. These roles can be competitive because employers look for strong communication, familiarity with healthcare workflows, and experience that supports safe, organized operations. Review the AI-summarized requirements and benefits on this platform against the original job description, then confirm your credential match and prepare examples of patient-facing or team coordination work.
