LADD MEMORIAL HOSPITAL·Osceola, Wisconsin
Provide direct patient care including rooming, taking vitals, and assisting specialists with medical procedures and immunizations. Manage clinical administrative tasks such as inbox management, chart prepping, and coordinating surgery orders.
OMC Core Behavior Standards: Create Teamwork● Lead with Honesty & Integrity● Convey Compassion● Show Respect● Pursue Quality
Osceola Medical Center is committed to implementing these behavior standards as a foundation for how we hire, develop, and retain our team members. By intentionally selecting candidates whose values and behaviors align with these standards, we ensure that our mission is lived out every day, creating an environment where patients feel valued, respected, and confident that OMC is the place for all their healthcare needs.
Leads by Example● Models Accountability ● Self-Aware● Listen with Curiosity ● Impactful Communicator ● Relationship Building/Collaboration Focused ● Effectively Resolve Conflict ● Team Builder/Makes Others Better ● Managerial Courage ● Process Driven Problem Solver ● Financial & Business Acumen ● Regulatory Understanding ● Strategic Agility
Leadership at OMC directly influences patient safety, quality of care, employee engagement, and organizational trust. Because healthcare is complex, highly regulated, and deeply personal, we intentionally hire leaders whose competencies align with our mission, values, and behavior standards.
Tuesday-Friday 7: 45am-4:30pm
Clinic assistant work directly with General Surgeon, and Interventional Pain- will be expected to fill in with other specialty clinicians as needed- which will including, providing direct patient care rooming patients, taking vitals signs, review patients chart in EMR system, helping with small procedures and administering immunization as well as chart prepping. Additionally inbox management, which would include but not limited to, calling /contacting patients with results, reviewing patient messages, and completing patient forms.
Perform pre-visit planning/prepping for patient visits.
Assist Specialty providers with administering patient care.
Use AIDET with every customer encounter.
Prepare patients for providers examination, obtaining vital signs and other physical measurements, recording accurately in the electronic medical record (EMR) system.
Document in the EMR all interactions with both patients and clinicians when medical direction is given.
Reviewing education with patients and families when advised by clinician.
Tracks orders, results, and phone messages for each Specialist to appropriate sites both incoming and outgoing
Test results are identified needing timely review and distributed to the Specialist in a timely manner.
Documents are all interactions with patients and providers when medical direction is given.
Facilitates as a liaison with Specialist’s main site.
Oversees equipment inventory for each Specialist.
Assist Specialist during procedures and processing specimens to lab.
Clean and sanitize clinic instruments per clinic protocol.
Sets up surgery orders for Specialists doing surgery at OMC and coordinates with other facilities when needed.
Administer and document medications per clinic protocols.
Maintain clean and organized work areas, exam rooms, and treatment rooms.
Apply treatments and dressings as requested by providers.
Refill medications per protocol.
Assist in prior authorization for medications and medical equipment.
Adhere to clinic and departmental procedures and protocols.
Assisting in proper placement of case orders, pending providers assisting needs.
Why Join OMC?
At OMC, we don’t just hire for skills—we hire for behaviors that align with our mission. We invest in team members who are committed to making a meaningful difference in the lives of our patients and in the communities we serve.
Osceola Medical Center is an equal opportunity employer and is committed to creating an inclusive environment for all employees.
Must be a Certified Medical Assistant (CMA, RMA, CCMA, EMT) or a Licensed Practical Nurse (LPN) with Basic Life Support (BLS) certification. Experience in specialty clinics and proficiency with OCHIN EPIC are preferred.
Market context
Support-services roles in Wisconsin are typically driven by ongoing staffing needs in hospitals, long-term care, and other care settings, especially for candidates with current CNA and BLS credentials. These positions can be competitive because employers often look for dependable availability, strong teamwork, and readiness to work in fast-paced environments. Review the AI-summarized requirements and benefits here to quickly confirm your certification status and compare workplace supports like mental health resources, daycare, health coaches, relaxation rooms, and health-focused apps against the original posting.
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