Provide strength-based, family-centered support to families of youth receiving CTI and TRS services to help stabilize the family unit. Responsibilities include coordinating resources, facilitating meetings, and completing program documentation.
We are looking for a proactive employee to use one’s own experience and judgement to assist families of youth receiving Critical Time Intervention and Transitional Residential Settings services. Responsibilities include: Provide strength-based, family-centered support to families of youth receiving CTI/TRS services; set up consistent, scheduled meetings in the family home or mutually agreed upon location Assist the family/caregiver to determine needs that will help stabilize the youth and family unit; assist the family/caregiver in developing goals to work on Assist the family/caregiver to find resources for their family to maintain stability Participate in all scheduled meetings with the youth/family and team; attend other meetings with family/caregiver, as requested Schedule and participate in a closing meeting for youth/family at end of CTI proces Complete all program documentation in a timely manner, including but is not limited to: service notes, behavioral data, program outcomes, etc. Complete incident report forms thoroughly and in a timely manner Provide person-centered, quality, services Observe confidentiality and safeguards regarding all participant related information Perform Other Duties as Assigned Education & Experience High school diploma/GED, required. Lived experience as a parent/caregiver of a child or youth with social, emotional, behavioral, mental health, developmental disability, or other complex support needs, strongly preferred. Family Peer Advocate certification, preferred. Individuals not currently certified must complete certification within two years of hire, with support provided consistent with Agency policies and program requirements.
Must have a valid NYS driver’s license in accordance with the Agency Vehicle and Driving policy and transportation necessary to meet program needs. Did you know that AccessCNY offers great health, dental and vision insurance? Additionally, we provide a 401(k) match upon hire, PTO, and 11 paid holidays.
Requires a high school diploma or GED and a valid NYS driver's license with reliable transportation. Lived experience as a caregiver for youth with complex needs and Family Peer Advocate certification are strongly preferred.
Market context
Support-services roles in New York are often tied to hospitals, labs, and education systems that need dependable operational support and compliance-minded staff. Competition can be strong because employers may prefer candidates with some lab or research exposure plus transferable skills, and this platform’s AI-summarized job requirements and benefits help you review the original posting faster. If you are applying, match your education and any hands-on lab, research, or coordination experience directly to the listed requirements.
