American Addiction Centers·Riverview, Florida
The Administrative Assistant provides comprehensive clerical support, including managing front desk operations, routing calls, and coordinating day-to-day facility operations. Key duties include maintaining accurate patient census, handling insurance verification, and managing office supplies and security.
Overview Company Summary If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on.
Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals.
Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance.
We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations.
Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders.
Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Job Summary The Administrative Assistant is responsible for providing administrative support to an individual(s) or department.
Responsible for clerical duties and tasks, including answering telephones and routing calls as necessary. Sort and prioritize mail. Compose correspondence, gather reports, and prepare presentation as requested. Ensure front desk operations including screen calls and visitors to control interruptions, receptionist duties. As directed by Director, coordinating and monitor day to day operations including client appointments, transportation, milieu monitoring by BHT’s, client requests, client sign in sheets, vehicle maintenance and logs, and maintenance issues. Maintain accurate census including admissions/discharges. Responsible for assisting in the preparation of reports. Responsible for assisting in scheduling of team and individual meetings. Monitor and order program and office supplies; track and distribute appropriately. Coordinate COB’s, insurance verification and proof of payments as coordinated with and directed by Business Office Liaison with Business Office to collect OP client payments. Maintain office security by opening and locking building Direct timely lunch pickup and client appointments Maintain CARF safety manual and schedule/assist in Safety Drills Assist in the scheduling of BHT staff/assignments. Handle complaints and trouble shoot client issues related to transfer from residential. Collect and distribute client and program mail. Other Job Duties – As Assigned
Education/Experience: Equivalent combination of education and experience. Two year’s administrative assistant experience. Ability to maintain confidentiality. Advanced ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings. Advanced knowledge of Microsoft Word, Excel, and Outlook. Physical Requirements AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws Prolonged sitting at a desk Must be able to lift 15 pounds at a time American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Candidates must have at least two years of administrative assistant experience and advanced proficiency in Microsoft Office. Strong communication skills and the ability to maintain strict confidentiality are required.
Market context
In Florida, behavioral-health roles are typically in steady demand across community clinics, schools, and care settings serving diverse populations. Competition often centers on licensure status, supervised experience, and the ability to work well with interdisciplinary teams while applying mental health ethics and cultural awareness. Review the full posting carefully and confirm your Master’s degree, Registered Intern License, and communication experience; this platform’s AI-summarized requirements and benefits can save you time by condensing the original job description.
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