University of Maryland Medical System·Baltimore, Maryland
The role involves receiving, accessioning, and processing patient samples while ensuring accurate data entry into the Laboratory Information System. Additionally, the assistant performs waived to moderate complexity testing and resolves specimen integrity issues to ensure quality assurance.
Job Requirements Company Description We are looking for talented professionals to join our team at University of Maryland Medical Center - Midtown Campus. University of Maryland Medical Center Midtown Campus has had a long history of working to keep our community healthy. Located in Baltimore’s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 200-bed non-profit, community teaching hospital, and part of the University of Maryland Medical System.
Job Summary Under direct supervision, assists medical laboratory scientists by performing routine laboratory support duties and approved testing in any one of various specialized laboratories throughout UMMS, following departmental procedures and regulations stipulated by Clinical Laboratory Improvement Act.
Primary Responsibilities The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
They are not to be construed as an exhaustive list of all job responsibilities performed.
Receives and accessions patient samples into the Laboratory Information System.
Ensures that all codes and information are entered accurately and timely.
Maintains accurate patient identification and information for billing purposes following departmental procedures.
Processes (centrifuges, aliquots, and performs other special handling procedures for specimens) and delivers specimens to specific laboratories as required.
Saves or preserves specimens as needed in refrigerator, freezer, incubator, dry ice, or other storage as appropriate.
Identifies and resolves specimen integrity issues such as mislabeled specimens, quantity not sufficient (QNS), specimen integrity, incorrect container type, incorrect/incomplete requisitions, etc., and documents all information for quality assurance purposes.
Processes add-on testing according to departmental procedures.
May perform waived to moderate complexity testing.
Answers telephones and responds to customer inquiries and requests.
May perform waived to moderate complexity as approved by the supervisor in accordance with departmental guidelines.
Resolves customer complaints/issues and follows through with appropriate documentation.
Communicates test results, test descriptions, etc.
Assures a high level of customer satisfaction by communicating and responding to a variety of internal and external customers in a professional and courteous manner.
Reviews and acts on test pending list.
Troubleshoots and solves instrument problems with some assistance from medical laboratory scientists.
Performs all other duties as assigned.
Education & Experience - Required High school diploma or equivalent (GED) required Minimum of two (2) years of work experience as a Clinical Laboratory Assistant I (CLAI) or equivalent experience in a clinical or hospital setting required.
Education & Experience - Preferred Additional credit hours in biology and/or chemistry at an accredited institution are preferred.
All your information will be kept confidential according to EEO guidelines.
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at careers@umms.edu.
A high school diploma or GED is required along with at least two years of experience as a Clinical Laboratory Assistant I or equivalent clinical setting experience. Additional credit hours in biology or chemistry are preferred.
Market context
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