Washington University in St. Louis·Creve Coeur, Missouri
The coordinator maintains electronic scheduling systems for physicians, patients, and staff to ensure operational efficiency. Key duties include generating reports, troubleshooting system issues, and coordinating with billing departments.
Location SAINT LOUIS, MO 63141 Scheduled Hours 40
Position maintains physician, patient, providers and staff scheduling systems to ensure efficient scheduling.
Job Description: Primary
Initiates/maintains clinical, non-clinical and surgical electronic schedules for physicians and patients. Coordinates with clinical supervisors to optimize scheduling system utility. Develops new functions and innovative uses of system and installs system upgrades, providing current manuals and training/explanations to users. Generates reports and master schedules for physicians, providers, patients and staff, assisting with data analysis as needed. Coordinates scheduling with billing IDX dictionaries, acting as liaison with departments clinical/billing supervisors. Troubleshoots system for all users, conducting audits to maintain effective use of systems. Participates in department/university meetings to ensure scheduling system meets needs and objectives established. May supervise assigned staff.
Working Conditions: Job Location/Working Conditions Normal office environment
Physical Effort Typically sitting at a desk or table
Equipment Office equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience.
No specific certification/professional license is required for this position.
Work Experience: Medical Office Scheduling (3 Years)
Skills: Not Applicable
A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.
Education: No additional education unless stated elsewhere in the job posting.
No additional certification/professional licenses unless stated elsewhere in the job posting.
No additional work experience unless stated elsewhere in the job posting.
Skills: Computer Systems, Detail-Oriented, Medical Office Procedures, Scheduling Appointments Grade G07-H
$19.29 - $29.91 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Take advantage of our free Metro transit U-Pass for eligible employees. WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
A high school diploma and at least 3 years of experience in medical office scheduling are required. Proficiency in computer systems and medical office procedures is preferred.
Market context
Administration roles in Missouri often draw steady demand in healthcare and education settings because organizations need staff who can manage records, coordination, and compliance. These roles are competitive when candidates bring a bachelor’s degree or equivalent experience, clinical research background, and skills in data analysis and protocol management. Review the AI-summarized requirements and benefits on this platform to save time, and confirm you can obtain Basic Life Support certification within one month of hire before applying.
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