Medical Assistant (MA) / Scribe

Job Description

Position Summary

The Medical Assistant (MA) supports healthcare providers by performing clinical and administrative duties to ensure efficient, high-quality patient care in an outpatient Tribal health clinic setting. This role emphasizes culturally respectful, patient-centered care and adherence to Tribal, federal, and state healthcare regulations, including the Medical Assistant scope of practice. The Medical Scribe is responsible for accurately documenting patient encounters in real time while accompanying healthcare providers during outpatient visits. The Medical Scribe assists providers by completing electronic medical record (EMR) documentation, allowing providers to focus on patient care and improving clinical efficiency. This position is scheduled on an as-needed basis and may provide coverage at multiple clinic locations. Essential Duties Medical Assistant Prepare patients for examinations, treatments, and procedures. Obtain and document vital signs, medical histories, chief complaints, and medication lists. Assist providers during examinations and minor procedures within the scope of practice. Perform phlebotomy, specimen collection, point-of-care testing, and EKGs as trained and authorized. Administer medications and injections as permitted under California law and clinic protocols. Maintain exam rooms, stock supplies, and ensure proper cleaning and infection control. Accurately document clinical information in the electronic health record (EHR). Comply with federal, state, and local legal requirements. Verify patient information and assist with patient flow. Support referrals, prior authorizations, and care coordination as assigned. Answer phones, respond to patient messages, and provide follow-up instructions. Maintain patient confidentiality in compliance with HIPAA privacy policies. Assist with quality improvement, population health, and grant-related data collection as needed. Follows and adheres to the Employee Handbook, as well as MMHC policies and procedures. Support the clinic’s mission, vision, and community health goals. Other duties, as assigned. Medical Scribe Accompany providers during patient visits and document encounters in the electronic health record (EHR) in real time. Accurately record the patient's history, review of systems, physical examination findings, assessment, treatment plans, procedures, and provider instructions as directed. Enter orders for provider review and signature when permitted by organizational policy. Document laboratory results, imaging reports, referrals, and follow-up recommendations as instructed by the provider. Assist providers in locating prior records, test results, and other pertinent patient information within the EHR. Prepare charts before clinic sessions by reviewing previous documentation, pending orders, and available diagnostic results. Ensure documentation is complete, accurate, timely, and compliant with organizational standards. Maintain familiarity with medical terminology, abbreviations, anatomy, physiology, and pharmacology. Protect patient confidentiality and comply with all HIPAA regulations, Tribal privacy requirements, and organizational policies. Communicate professionally with providers, nursing staff, medical assistants, front office staff, and other departments. Assist with provider workflow and other administrative duties as assigned that are consistent with the role of a medical scribe. Float between providers and clinic locations as needed. Attend required meetings, training, and mandatory education.