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  3. Program Associate
Housing Works logo

Program Associate

Housing Works·New York

$19 - $22/hrFull TimeOn Site2-5 yrsPosted 2 months ago
Practice for this role

Program Associate · $19 - $22/hr

How this role compares

Computed from live listings

  • -37% vs. median posted rate for behavioral health roles in New York ($30.21/hr, n=3688)
$1.00/hr · lowesthighest · $42,250/hr
this role: $19.00/hrmedian $30.21/hr

Shaded band: the middle 50% of 3,688 posted behavioral health roles in New York rates. This role sits in the 21st percentile.

About the role

Pay for this role is about 37% below the New York median for behavioral health roles.

The Program Associate provides administrative and operational support for STARS Housing Programs, including procurement of supplies and furniture. Key duties include tracking rent and utility payments, managing client documentation, and maintaining organized filing systems.

Compensation Range

$19/hr - $22/hr commensurate with experience

Benefits

We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview

The Program Associate (PA) provides administrative and operational support for the STARS Housing Programs by placing Work Orders, ordering furniture, scheduling and receiving deliveries. The Program Associate orders program and office supplies and performs data entry and administrative tasks.

Responsibilities

  • Maintain organized furniture inventory and program and office supply counts by developing an inventory and supply monitoring system that includes tracking of supplies and purchases.
  • Effectively and efficiently track rent collections to identify any payments that are not being made are being made incorrect amounts.
  • Order furniture and supplies from qualified vendors in accordance with Housing Works’ Procurement Policy.
  • Track and report rent collections, identifying and escalating missing, late, or incorrect payments.
  • Track and monitor Con Edison utility payments, maintain accurate payment records, and collaborate with Finance and Program staff to ensure invoices are processed timely, payments are made consistently, and outstanding issues are resolved promptly.
  • Maintain organization and accountability of apartment keys, including staff key sign-out logs.
  • Order, distribute, and track staff and client Omny Cards.
  • Collect, organize, and upload documentation for incoming clients.
  • Assist with the collection, organization, and maintenance of documentation required for contract monitoring, audits, and regulatory compliance.
  • Record meeting attendance and prepare meeting minutes for staff and community meetings.
  • Maintain organized electronic and physical filing systems.
  • Assist with data entry, data management, and program reporting.
  • Oversee the retention, archiving, off-site storage, and secure disposal of client charts in compliance with program contracts, agency policies, and regulatory requirements.
  • Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
  • Order and maintain pantry.
  • Perform other administrative and operational duties as assigned
  • Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Requirements

  • High School Degree or GED.
  • Bachelor's Degree, preferred.
  • Three (3) or more years of related experience working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

  • Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy.
  • Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program.
  • Other services include Health Home care management, behavioral health, and syringe exchange programs.
  • A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho.
  • For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

  • Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
  • In addition to federal law requirements.
  • Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
  • Housing Works also does not request prior salary information during the hiring process.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$19 - $22/hr
Location
New York
Posted
Jul 15, 2026
Application
Employer website
Housing Works logo

Hiring organization

Housing Works

Born out of the AIDS crisis in New York City, Housing Works is a healing community that fights for inclusive care, social justice, and an end to homelessness. Our integrated healthcare, life-changing services, relentless advocacy, and social enterprises break barriers and...

IndustryNon-profit Organizations
TypeNonprofit
Size501-1,000 employees
View profile

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Market context

Behavioral health roles in New York

Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.

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