San Francisco Community Health Center·San Francisco, California
The Case Manager provides housing needs assessments and links clients to resources to facilitate a transition to stable housing. They are also responsible for coordinating care plans, providing supportive counseling, and performing outreach both in the office and in the field.
Case Manager, Taimon Booton Navigation Center (TBNC)
San Francisco Community Health Center is a federally qualified health center that provides culturally competent high quality medical care, mental health services, education, and outreach. We are a safety net for the LGBTQ community, the unsheltered community, people who use substances, and those with mental health needs. We are an anchor organization for San Francisco's Tenderloin neighborhood, and we also lead regional, statewide, and national programming. We believe that everyone deserves access to the highest quality care served with dignity and respect.
You focus and center your work around giving a high level of service.
You are empathetic responding to any situation with compassion and curiosity.
You are driven by your own internal integrity as well as that of the agency.
You have a justice and equity mind set.
You feel that everyone deserves dignity and respect.
You consistently pay attention to details.
You collaborate well in a diverse and cross functional workplace.
The Taimon Booton Navigation Center (TBNC) is our shelter and service center for transgender, gender non conforming & intersex people, as well as cisgender women, to find sanctuary, community, and a pathway to housing. TBNC's gender supportive facility offers refuge, belonging, and safety and is the only shelter in Northern California attached to a Federally Qualified Health Center (FQHC). It is our hope that everyone who stays at TBNC leaves feeling safer, more supported, and on their way to stable housing.
The Bilingual Case Manager, Level I, is responsible for providing housing needs assessments and linkage to the necessary resources to seamlessly move clients through the housing process. The case manager is also responsible for coordinating care plans with the client's providers, health education, supportive counseling, crisis intervention, benefits advocacy, and coordinating services within the program as assigned by their direct supervisor. Direct client work and interaction will be done both in the field and at the office.
Competitive compensation Comprehensive health, vision, and dental insurance Company sponsored life, and long-term disability insurance Generous paid time off including paid holidays Company-sponsored retirement plan Opportunities for professional growth and development
San Francisco Community Health Center is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds. San Francisco Community Health Center does not discriminate on the basis of age, ancestry, citizenship status, color, creed, disability status, gender identity, HIV status, marital status, medical condition, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other legally protected class. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Location: San Francisco, CA
Requires a BA in health sciences, social work, or comparable experience, along with one year of experience in counseling or advocacy for disenfranchised communities. Candidates must have knowledge of San Francisco housing resources and experience working with the LGBTQ and transgender communities.
Market context
In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.
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