MyMichigan Health·Midland, Michigan
Responsible for patient assessment, triage, and assisting providers with OB/GYN examinations and clinical procedures. Coordinates patient care, maintains accurate medical records, and manages clinical supplies and sterilization.
Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation.
This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients.
This position is responsible for coordinating care to assure high quality, compassionate patient care is provided.
They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments.
This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care.
They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational safety and Health Administration (OSHA) guidelines, Clinical laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies.
They will coordinate with and train any new employees, students and float staff as required.
The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers.
Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed.
The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned.
Your immediate supervisor will be able to clarify your responsibilities for you.
Certifications and Licensures
BLS - Basic Life Support Required Equivalent Experience - Within 3 months of hire or transfer
Technical
Certificate
Comments: Must be a graduate of a medical assistant program.
Additionally, prefer a certification, such as: Registered Medical Assistant (RMA) through American Medical Technologist (AMT) Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) OR equivalent Medical Assistant Credential such as (Certified Clinical Medical Assistant CCMA, etc.)
EXPERIENCE, TRAINING AND SKILLS Excellent interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner. Mandatory Occupational Safety and Health Administration (OSHA) training must be done annually according to the Exposure Control Plan. Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting. Previous experience in a physician clinic setting preferred.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time.
May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material.
Must follow MyMichigan Health blood borne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Light.
Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
Must be a graduate of a medical assistant program with BLS certification; RMA, CMA, or CCMA certifications are preferred. Requires 3-5 years of healthcare experience, preferably in a physician clinic setting.
Market context
In Michigan, support-services roles in healthcare often stay active because clinics and practices need dependable staff who can handle patient-facing and back-office tasks. These positions are competitive because employers commonly require a high school diploma, completion of a competency-based medical assistant training program, and timely BLS plus a recognized Medical Assistant certification. Review the AI-summarized requirements and benefits here to quickly compare fit and confirm your certification timeline before applying.