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  3. Care Management Nurse Consultant, RN (Hickory/Forest City, NC)
PB

Care Management Nurse Consultant, RN (Hickory/Forest City, NC)

Partners Behavioral Health Management·Winston-Salem, North Carolina

Full Time·Remote Ok·2-5 yrs·
Posted 6 hours ago
Practice for this role

About the role

The Care Management Nurse Consultant provides proactive intervention and clinical consultation to support whole-person care for individuals with behavioral health, IDD, or TBI needs. They facilitate collaborative care, conduct medication reconciliation, and assist in quality monitoring and staff training to improve member health outcomes.

Competitive Compensation & Benefits Package!

  • Position eligible for –
  • Annual incentive bonus plan
  • Medical, dental, and vision insurance with low deductible/low cost health plan
  • Generous vacation and sick time accrual
  • 12 paid holidays
  • State Retirement (pension plan)
  • 401(k) Plan with employer match
  • Company paid life and disability insurance
  • Wellness Programs
  • Public Service Loan Forgiveness Qualifying Employer

See attachment for additional details.

Office Location: Available for Hickory and Forest City NC locations; Remote Option

Projected Hiring Range: Depending on Experience

Closing Date: Open Until Filled

Primary Purpose of Position

This position is responsible for providing proactive intervention and care management consultation and support to promote high quality, whole person care for individuals with behavioral health (BH), intellectual/developmental disabilities (IDD), and/or traumatic brain injury (TBI) with or at risk for physical health complexities. The focus of this position is to ensure that individuals receive appropriate collaborative care assessment and services. This is a mobile position with work done in a variety of locations. Travel is an essential function of this position.

Role and Responsibilities

The Care Management Nurse Consultant is responsible for (though not limited to)

Provides physical health expertise and consultation

Serves as the point of contact regarding collaborative care for care management teams

Uses available data and medical information to provide proactive consultation and advice to the dedicated care managers regarding action steps needed to promote and/or improve member health

Provides direct care management support as needed (informing, educating, linking, phone communication with member or collaterals, participation in care team meetings)

Participates in clinical huddles/rounds with care managers, clinical and medical leadership

Take lead on scheduling, presenting and providing updates in clinical huddles when indicated

Facilitates medication reconciliation

Assists department leadership in staff training and development, supporting care managers in development of necessary skills and resources to improve member health status

Provides guidance to care management staff on using Healthwise topics for health education and promotion with members

Measures results of intervention and treatment, including reduction in high risk events and inappropriate service utilization

Assists in quality of care monitoring through review of care plans, medical records, critical incident reports and other sources of information and provide consultation on quality of medical care or recommend areas for quality improvement.

Analyzes medical, psychiatric, behavioral health diagnosis and medication data reports to identify potential contraindications in treatment on a scheduled basis

Participates actively in learning collaborative with other Care Management nurses

Will serve as tailored care manager for an identified high cost/high risk population and complete all needed assessments and reviews for care management.

Will participate and complete other duties as assigned.

Knowledge, Skills and Abilities

  • Ability to provide consultative supports for physical health diagnosis and treatment to include education, assessment, and care planning for whole person care.
  • Understanding of the Diagnostic and Statistical Manual of Mental Disorders (current version).
  • Considerable knowledge of the IDD/TBI/MH/SUD service array provided through the network of the LME/MCO’s Providers.
  • Knowledge of NC Medicaid, Managed Care, NC Innovations Waiver, 1915i option, LTSS, Tailored Plan and Standard Plans.
  • Ability to analyze data and use data to drive decision-making.
  • Ability to provide effective and clinically sound consultation/education/training to others.
  • Ability to establish and maintain positive and effective working relationships with others both within the agency and community.
  • Exceptional interpersonal and communication skills.
  • Excellent computer skills including proficiency in Microsoft Office products (Word, Excel, Outlook, and PowerPoint).
  • Excellent problem solving, negotiation, arbitration, and conflict resolution skills.
  • Detail-oriented, able to organize multiple tasks and priorities and effectively manage projects from start to finish.
  • Ability to make prompt independent decisions based upon relevant facts, to establish rapport and maintain effective working relationships.
  • Ability to change the focus of his/her activities to meet changing priorities.

Education/Experience Required

Licensed to practice as a Registered Nurse in North Carolina and two years of experience in intellectual and developmental disabilities, traumatic brain injury, and/or behavioral health

  • AND
  • Must reside in North Carolina
  • Must have ability to travel regularly as needed to perform job duties

Education/Experience Preferred

Licensed to practice as a Registered Nurse in North Carolina and two years of experience in psychiatric nursing with dually diagnosed MH/IDD; care management/care coordination experience. Experience in collaborative care. Fluency in written and verbal bi-lingual Spanish/English language expertise.

Licensure/Certification Requirements

Must be licensed as a Registered Nurse in North Carolina. Employee is responsible for complying with respective licensure board’s continuing education/training requirements in order to maintain an active license.

Benefits

  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Paid holidays
  • Vacation time
  • 401(k) plan
  • Company paid life insurance
  • Sick time
  • Wellness programs
  • Employer match
  • Annual incentive bonus plan
  • Public service loan forgiveness
  • Company paid disability insurance
  • State retirement pension plan

Posting details

Employment type
Full Time
Work arrangement
Remote Ok
Experience
2-5 yrs
Locations
Winston-Salem, North Carolina; Hickory, North Carolina
Posted
Jul 28, 2026
Application
Employer website
PB

Hiring organization

Partners Behavioral Health Management

You will often hear people call Partners a North Carolina local management entity/managed care organization or LME/MCO. We think of ourselves as an MCO…a Member Care Organization™. Partners manages Medicaid, state and local funds for mental health, intellectual/developmental...

IndustryHospitals and Health Care
TypeGovernment Agency
Size501-1,000 employees
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North Carolina nursing roles stay competitive

North Carolina nursing jobs often reflect steady demand in hospitals, clinics, and long-term care settings, especially for RNs who can provide age-appropriate care across patient populations. These roles are competitive because employers typically want an approved nursing-school graduate with a current North Carolina RN or Compact License and active AHA BLS certification. Review the AI-summarized requirements and benefits here to save research time, and confirm your license status and BLS renewal before applying.

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