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CB

Navigator II

Community Bridges, INC·Phoenix, Arizona

Full Time·On Site·0-2 yrs·Posted 16 hours ago
Practice for this role

About the role

The Navigator II is responsible for conducting outreach, engagement, and case management to connect clients with necessary services and resources. They will work within a multi-disciplinary team to document patient interactions and map out appropriate next steps for client success.

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.

CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

Navigator II Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.

CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.

CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

Job Summary The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources.

The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services.

The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success.

The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders.

The Navigator II will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.

Skills/Requirements: Highschool diploma or GED is required.

Associate degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.

Minimum of six months of recovery from substance use and/or mental health disorders required.

1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.

1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.

Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required.

Current Driver’s License (Valid and in good standing).

Clear 39-month Motor Vehicle Record.

Arizona Fingerprint Clearance card (program specific).

  • CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley!
  • CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI Offers an excellent benefits package! Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible!

Requirements

Candidates must have a high school diploma or GED and at least 90 days of experience in a Navigator or Peer Support role. A minimum of six months of personal recovery from substance use or mental health disorders is also required.

  • high school
  • associate degree
  • Outreach
  • Documentation
  • Engagement
  • Crisis intervention
  • Patient advocacy
  • Case management
  • Behavioral health
  • Resource coordination
  • Substance use disorder support
  • Wrap around services

Benefits

  • Life Insurance
  • Medical
  • Dental
  • Vision
  • Critical Illness
  • Tuition Reimbursement
  • Pet Insurance
  • Disability
  • Generous PTO
  • Wellness programs
  • 401K with employer match
  • Supplemental plans
  • Scholarship Programs
  • Hospital indemnity
  • Dependent Care Savings
  • Health Care Savings

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Phoenix, Arizona
Posted
Jul 28, 2026
Application
Employer website
CB

Hiring organization

Community Bridges, INC

Providing integrated medical and behavioral health services throughout Arizona since 1982.

Salary listed on 13 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size1,001-5,000 employees
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Market context

Arizona behavioral health roles need lived experience

Behavioral health employers in Arizona often look for candidates who can connect directly with clients through lived experience and strong community-based support skills. These roles can be competitive because they may require a high school diploma, a preferred bachelor’s degree, and quick completion of Peer Support Certification, along with a valid Arizona driver’s license and fingerprint clearance. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification timeline and clearance readiness before applying.

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