Community Bridges, INC·Phoenix, Arizona
The Navigator II is responsible for conducting outreach, engagement, and case management to connect clients with necessary services and resources. They will work within a multi-disciplinary team to document patient interactions and map out appropriate next steps for client success.
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.
CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
Navigator II Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona.
CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary The Navigator II’s primary role is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources.
The Navigator II will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services.
The Navigator II will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success.
The Navigator II is part of a multi-disciplinary team made up of internal and external stakeholders.
The Navigator II will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program.
Skills/Requirements: Highschool diploma or GED is required.
Associate degree (or higher) in a field related to Behavioral Health is preferred but not required of this position.
Minimum of six months of recovery from substance use and/or mental health disorders required.
1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred but not required.
1-3 years of substance abuse/mental health recovery-oriented service is preferred but not required.
Minimum of ninety (90) days experience in a Navigator or Peer Support Specialist role required.
Current Driver’s License (Valid and in good standing).
Clear 39-month Motor Vehicle Record.
Arizona Fingerprint Clearance card (program specific).
Candidates must have a high school diploma or GED and at least 90 days of experience in a Navigator or Peer Support role. A minimum of six months of personal recovery from substance use or mental health disorders is also required.
Market context
Behavioral health employers in Arizona often look for candidates who can connect directly with clients through lived experience and strong community-based support skills. These roles can be competitive because they may require a high school diploma, a preferred bachelor’s degree, and quick completion of Peer Support Certification, along with a valid Arizona driver’s license and fingerprint clearance. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification timeline and clearance readiness before applying.
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