ACC Community Connections·Fond du Lac, Wisconsin
Provide community-based case management services for clients with mental illness and substance use challenges, focusing on recovery and community safety. Coordinate clinical services, manage crises, and prepare professional documentation for court and treatment teams.
Forensic Case Manager - Fond du Lac Area Mission Statement of ACC Community Connections: "Fostering environments where all recognize and achieve their potential." ACC Community Connections is recruiting career minded individuals for the position of Forensic Case Manager.
This role provides services to clients in the Fox Valley and surrounding areas of Wisconsin.
The counties ACC Community Connections currently serves include: Portage, Waupaca, Outagamie, Winnebago, Fond du Lac, Adams, Wautoma, Marquette, Columbia, Dodge, Green Lake, Calumet, Manitowoc, Kewanee, Sheboygan, Washington, and Ozaukee.
The Forensic Case Manager position is dynamic, no two days will be the same.
The job provides a variety of services to individuals with severe and persistent mental illnesses, often accompanied with substance use challenges.
Forensic Case Managers work closely with a number of external agencies including probation and parole, law enforcement, the court system, landlords, a variety of medical and psychiatric providers, county human services and others.
This position may require an extensive amount of driving to meet the needs of clients.
Candidates should be comfortable working with those living with a mental illness and those who have been convicted of a variety of crimes.
The Forensic Case Manager position offers: The ability to self-schedule and flex work schedules to accommodate personal time.
Strong supervisors and team members willing to support each other.
Very team oriented approach to case management.
Working from home.
Job Purpose This professional position is responsible for community-based case management services (predominantly FORENSIC case management) grounded in the dual philosophies of community safety and best practice recovery methods.
Job Responsibilities The primary duties and responsibilities are as follows: Provide regular, timely, and professional contact with clients to monitor progress/recovery, symptom management, medication compliance, and overall stability in the community.
Know and follow program specific guidelines - particularly for the programs of Conditional Release, OARS, and OCRP.
Coordinate, plan, and ensure follow through with community/clinical services to meet the needs of clients in a cost-effective manner.
Targeted areas for assistance include, but are not limited to: housing (finding and/or maintaining), money management, vocational/educational pursuits, scheduling appointments, providing transport to some appointments.
Facilitate treatment team(s) collaboration to best meet client recovery outcomes.
Use of Motivational Interviewing skills as a primary collaborative conversational skill/tool to strengthen a client's own motivation for and commitment to change.
Participate in monthly coaching sessions and skill development to work towards motivational interviewing fidelity standards.
Assist clients to develop a natural support system which can include family, friends, neighbors, community resources, etc.
Along with other team members, manage crisis situations with appropriate interventions.
Collaborate with DHS contract specialists regularly but especially in difficult case issues, high profile people and/or events.
Executes the Principles of Trauma Informed Care with clients and colleagues within the agency.
Strives to enhance knowledge and abilities relating to Trauma Informed Care.
Participates in personal development of skills and knowledge of Trauma Informed Care.
Supports the agency’s perpetual development of improved practices and processes.
Prepare client service documents needed for court, release from institutions, and/or ongoing case management.
Reports include, but are not limited to: Predisposition Investigation Reports (PDI), various initial assessments, treatment plans, suicide risk assessments, crisis plans, client budgets, release of information forms.
Testify in court; being professional in appearance and thoroughly prepared.
Comply with all company and DHS quality standards and time frames for all documents and communications.
Be very familiar with community resources and seek further development based on client and agency needs.
Regularly contribute to the development of and implementation of program policies, procedures, and quality assurance activities.
Work as a team player with peers and client teams.
Other duties identified and assigned.
Education/Experience: Bachelor’s degree in Human Services or Related Field. Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, and influencing skills required. Experience with Microsoft Office, Excel, and PowerPoint as well as visual aids technology. Must have a valid driver’s license, insured vehicle and a drivers record deemed acceptable by our insurance carrier. Must be able to pass a criminal background check as set forth by the Wisconsin Department of Health Services, Department of Corrections as well as a Wisconsin Caregiver Background Check and out of state background check if applicable. Knowledge, Skills, and Abilities: Excellent creative and conceptual thinking abilities Strong people skills Strong communication skills, both verbal and written Advanced organizational skills with the ability to handle multiple assignments Professional Competencies A foundational understanding of Wisconsin State Statute 971. Knowledge of clinical assessments, diagnosis, planning and intervention skills, standards for those with mental illness, AODA, and co-occurring diagnoses. Knowledge of best practice standards in the area of services to persons living with mental illness, substance use, and or co-occurring diagnoses. Knowledge of and support for principles of Trauma Informed Care, Recovery, & Client Centered Care. Ability to communicate effectively orally and in writing; the ability to effectively exchange information with various stakeholders in a manner that makes meaningful results possible. Ability to establish and maintain effective working relationships with clients, administrative superiors, colleagues, the general public, and community partners in a manner that supports collaboration. Ability to collect, organize, and utilize data for program improvement purposes.
Ability to articulate thoughts and express ideas and complex information effectively using oral, written, visual and non-verbal communication skills along with employing listening skills to gain thorough understanding of facts. Asks clarifying questions of clients and colleagues to ensure understanding. Ability to communicate with compassion and empathy. Notices and accurately interprets what others are feeling, based upon their choice of words, tone of voice, expressions, and other nonverbal cues. Anticipates how others will react to a situation. Finds non-threatening ways to approach others about sensitive issues.
Problem
Solving: Employs analytical skills along with innovative and creative thinking to identify solutions. Ensures decisions are made based on policies, rules, and organizational procedures. Examines different perspectives and options when considering solutions. Seeks to meet the needs of different constituents in the solution of problems.
Time
Management
Skills: Organizes and plans how to divide time among a number of competing obligations. Able to adapt schedules to accommodate changing priorities. Work Environment The work is performed in home office settings. The Case Manager will need to travel to various designated locations, including client homes.
Flexible work hours are within the parameters of: Monday –
Friday, 7:00am – 6:00 pm. However, there may be occasions to adjust schedules in order to accommodate client needs and to accommodate employee work/life balance. The work is primarily sedentary; there is no heavy lifting, excessive standing, or bending. Must have the ability to drive a car. Case managers drive clients in either their personal vehicle or a company owned vehicle. Direct Reports There are no staff that directly report to this position. There are no staff that directly report to this position. We are happy to discuss the role of a Forensic Case Manager with anyone who may have questions or would like to learn more about this unique position. Please call text or email Jane at 920-915-4778 jlund@accwis.com for further details.
Requires a Bachelor's degree in Human Services or a related field and a valid driver's license with an insured vehicle. Candidates must pass criminal and caregiver background checks and possess strong organizational and communication skills.
Market context
Behavioral-health roles in Wisconsin are typically in steady demand because employers need licensed professionals who can support patients across healthcare and social-service settings. This role is competitive because it requires a current Social Worker license, at least two years of experience, and a Bachelor’s in Social Work, with a Master’s preferred; the listed benefits include health, dental, vision, PTO, and 401(k) matching. Review the AI-summarized requirements and benefits carefully on this platform to save time, then confirm your licensure and experience match before applying.
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