Promises Behavioral Health, LLC·Lewisville, Texas
The Behavioral Health Advocate provides around-the-clock supervision and support to clients in a residential treatment facility. Responsibilities include monitoring client behavior, facilitating non-clinical groups, assisting with medication observations, and maintaining accurate clinical documentation.
The Behavioral Health Advocate (BH-A) provides oversight and support services to clients and staff in a residential treatment facility for adults with co-occurring diagnoses. BH-S are responsible for around-the-clock supervision of clients and helping to create and maintain a therapeutic milieu for treatment initiatives. The BH-A position is a mid-level position.
Primary Duties & Responsibilities
Provides oversight of the milieu, engages with clients in a therapeutic manner, and can round/re-direct with a trauma-informed approach.
Engages in “ATA blocking” as needed
Assist clients with daily activities, adherence to schedules, and following program rules.
Has knowledge and deep understanding of program schedules and rules, will provide orientation to clients, and sets expectations and guidelines on client participation during client orientation.
Assists (and leads in the absence of Admission Specialist) in completing admissions from start to finish, and ability to document the admission process thoroughly.
Maintain active awareness of clients’ locations and attendance of programming.
Observe, monitor, intervene upon, and document client behaviors and presentations.
Completes medication observations, collection and documentation of vitals, and assist medical/nursing team.
Maintains, organizes, manages, and documents safe/client lockers.
Maintain high quality documentation using appropriate forms in appropriate clinical language.
Ability to perform job responsibilities of the Behavioral Health Technician.
Facilitates non-clinical group sessions effectively within skill set and scope of practice.
Job Qualifications and Requirements
Minimum of one year experience in the addiction or mental health fields, required.
Minimum of two years’ experience in the addition or mental health fields, preferred.
High school diploma or equivalent preferred.
Valid Driver’s License, required.
Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; responds well to questions.
Knowledge of organization, communication, and interpersonal skills.
Ability to exercise sound judgement, be attentive to detail, and maintain positive work attitude.
Ability to maintain confidentiality of all medical, financial, and legal information.
Ability to complete work assignments accurately and in a timely manner.
Ability to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care.
Ability understanding of how to utilize medical knowledge, complete medication observations, observe and assess detox clients, and complete and document vitals.
Ability to document thoroughly in an electronic medical record.
Ability to professionally interact and communicate with clients, client family members, referral sources, and vendors.
Knowledge of MS Office and office equipment such as copiers and scanners.
Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.
Candidates must have at least one year of experience in the addiction or mental health fields and possess a valid driver's license. Proficiency in electronic medical records and knowledge of evidence-based practices such as CBT and trauma-informed care are required.
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Market context
Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.
Behavioral Health Advocate Daytime 6:00a-6:30p
LPN (Full-Time Nights with Rotating Weeknds)
Behavioral Health Technician