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Case manager 3

Arizona Department of Administration·Avondale, Arizona

$52,000 - $56,000/yr·Full Time·On Site·2-5 yrs·Posted 1 day ago
Practice for this role

About the role

The Case Manager will develop, monitor, and evaluate Individual Support Plans while conducting onsite visits to member homes and program sites. They will also collaborate with community agencies to provide necessary resources and support to members and families in crisis.

Department of economic security

Your partner for a stronger arizona.

Des works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving arizona.

Des serves more than 3 million arizonans. Our mission is to strengthen individuals, families, and communities for a better quality of life.

Case manager 3

Job Location

Division of developmental disabilities (Ddd) 290 e. La canada blvd - Avondale, az 85323

SALARY

$52,000 - $56,000

GRADE: 18

Closing Date: AUGUST 7, 2026

Job Summary

Would you like to be part of an amazing team that helps Arizonans thrive?

At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life.

DES is looking for individuals who are committed to service, community, and teamwork.

To learn more about DES please visit des.az.gov [https://des.az.gov/]; or click on the link here [https://www.youtube.com/watch?v=Nik5MiXqOV8] to view ‘Our DES’ video.

Come join the DES Team!

DES, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as a Case Manager 2. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties

Essential Duties and Responsibilities include but are not limited to

  • Driving a vehicle to conduct onsite visits to members’ homes, schools and/or program sites to develop relationships and to discuss services needs and supports
  • Developing, writing, reviewing, monitoring, and evaluating Individual Support Plans (ISP’s) in accordance with mandated timelines and documenting individual progress and concerns, and completing appropriate referrals to community agencies
  • Researching community for available resources to meet needs identified in ISP to inform members of resource options
  • Facilitating meetings and program visits to assist with members/family choices; completing referrals for assessed/covered services
  • Collaborating with community agencies to provide assistance and support to members and families in crisis

Knowledge, Skills & Abilities (KSAs)

Knowledge of

  • Health Insurance Portability and Accountability Act (HIPAA)
  • Medical and behavioral health issues and terminology
  • Methods, procedures, and techniques used in the development of Individual Support Plans (ISP)
  • Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities
  • Principles and practices of case management
  • Skill in:
  • Oral and written communication
  • Developing, evaluating, and maintaining member service plans
  • Interviewing, counseling, and interacting with members and family members
  • Problem identification and resolution
  • Ability to:
  • Work independently and within diverse work teams
  • Document case files and information within required/mandated timelines
  • Maintain confidentiality

Selective Preference(s)

N/A

Pre-Employment Requirements

  • Candidate must be an Arizona licensed Registered Nurse in good standing OR possess a Bachelor Degree in Social Work (SW), OR Psychology, Special Education or Counseling AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI); OR candidate must have a minimum of two (2) years’ experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI)
  • A Bachelor’s Degree in Human Service, Behavioral Science or related field AND have at least one (1) year experience providing case management services to persons who are elderly and/or persons with physical or developmental disabilities and/or members determined to have a Serious Mental illness (SMI) OR have at least three (3) years’ experience working with or for individuals with intellectual or developmental disabilities
  • Arizona Level 1 Clearance Card is required
  • Candidates for this position shall be subject to a search of the Child Protective Services Central Registry pursuant to A.R.S. § 8-804
  • Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions
  • This position requires driving or the use of a vehicle as an essential function of the job to conduct
  • State business, then the following requirements apply: Driver’s License Requirements [https://publicstorage.dc4.pageuppeople.com/1045/ClientPublicFile/3601803f-02e5-4b70-b325-26c8ef309c1b.pdf]
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Benefits

  • The Arizona Department of Economic Security offers a comprehensive benefits package to include:
  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities

Learn more about the Paid Parental Leave program here [https://hr.az.gov/about/resources/family-leave-expansion]. For a complete list of benefits provided by The State of Arizona, please visit our benefits page [https://benefitoptions.az.gov/jobseekers]

Retirement

State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.

Contact Us

For questions about this career opportunity, please contact Pio Guillen 602-402-6411 or email ElpidioGuillen@azdes.gov.

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at 602-402-6411 or elpidioguillen@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$52,000 - $56,000/yr
Location
Avondale, Arizona
Posted
Jul 29, 2026
Application
Employer website
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Hiring organization

Arizona Department of Administration

Our Mission: We provide highway infrastructure and transportation services. Our Vision: To safely connect people and empower our economy. Our Values: Easy to work with, collaborative, results focused. Transportation touches everyone who lives, works and plays in our state. ADOT...

Salary listed on 32 jobs
IndustryGovernment Administration
TypeGovernment Agency
Size1,001-5,000 employees
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Market context

Arizona case manager roles stay consistently needed

In Arizona, case manager openings are often tied to schools, behavioral health, and community support programs, where employers look for candidates who can coordinate services and document progress reliably. This role is competitive because it asks for a relevant bachelor’s degree, at least one year of case management experience, plus a valid driver’s license and Level One fingerprint clearance card. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the coordination and compliance duties before applying.

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