Mayo Clinic·Jacksonville, Florida
The Laboratory Support Service Tech performs specimen collection, processing, and point of care testing while maintaining accurate records and identifying specimens. They also interact with patients and staff to troubleshoot issues and ensure laboratory services meet established quality and safety guidelines.
The Laboratory Support Service Tech (LSST) functions as a professional interdisciplinary team member that performs a wide range of services in clinic and hospital based laboratories such as specimen collection, specimen processing, waived point of care laboratory testing, and a variety of other services unique to the individual work area.
The LSST is responsible for blood and body fluid specimen receipt, identification verification, processing, shipping and storage.
They facilitate the collection and processing of large volumes of specimens for multiple laboratory testing sites and accurately prepares lab specimens and containers with reagents as required for the ordered testing.
LSST staff interacts with the patient, family, physicians, allied health staff, and visitors as a representative of the laboratory team.
LSST staff use critical thinking skills to troubleshoot issues and prioritize workload in response to the specific needs of numerous requests.
They ensure all services are carried out according to established directions and guidelines.
They use various computer information systems on a daily basis and participate in quality control programs.
They will assist with training and educating new employees and students.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans [https://jobs.mayoclinic.org/benefits/] – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. [https://jobs.mayoclinic.org/alllocations]
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law" [https://www.eeoc.gov/poster]. Mayo Clinic participates in E-Verify [https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf] and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Candidates must have a high school diploma or GED, with a two-year degree preferred, and at least one year of experience in a patient care setting or a phlebotomy certification. The role requires strong organizational skills, the ability to work independently or in a team, and the physical capability to perform laboratory tasks.
Market context
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