University of Florida·Jacksonville, Florida
The Medical Case Manager provides comprehensive services including patient intake, assessment, service planning, and crisis intervention for HIV/AIDS infected or affected clients. They coordinate medical and psychosocial care, advocate for client needs, and maintain detailed documentation within agency and grant-funded standards.
Master's degree in an appropriate area; or a bachelor's degree in an appropriate area and two years of relevant experience.
The Medical Case Manager provides comprehensive case management services which may include: patient intake, assessment of needs, service planning, service plan implementation, service coordination, monitoring and follow-up, reassessment, treatment adherence, case conferencing, crisis intervention, and case closure. Services are provided according to the standards of care developed by Ryan White TGA Program and may be provided in clients’ homes, clinical settings, or a wide variety of community sites. Follows a minimum of at least 60-100 HIV/AIDS infected or affected clients (based on acuity level) in coordination with inpatient and outpatient medical care with the ultimate goal of promoting and supporting independence and self-sufficiency.
Conducts need assessment of clients with HIV/AIDS in the outpatient and hospital setting for clients to receive comprehensive medical, social and community resources on an ongoing basis or at least every 6 months.
Conducts home visits as needed to ensure timely access to and coordination of medical and psychosocial services.
Conducts psychosocial assessments, developing, implementing and revising individualized plan of care, family support plan and discharge plan on an ongoing basis.
Educates, links and refers clients to follow-up medical care and community resources to address needs in collaboration with other Ryan White Network Providers.
Advocates for client’s unmet needs, providing clinical intervention (counseling, support) as needed.
Is familiar with appropriate sources of referral for mental health, substance abuse, home care, food, transportation and other support services for people living with HIV/AIDS.
Provides referral assistance with above in addition to insurance issues, Medicaid, Medicare, and other public assistance services.
Develops therapeutic relationships with clients, maintaining ongoing connection with clients and families during times they are not accessing services.
Assure client awareness of all Ryan White programs and available community services; advocate for accessibility for all services.
Provide linkages to agency, community and government services and monitor referral completion including state insurance continuation programs, ADAP, medication patients assistance programs (PAP), benefits/health coverage programs such as PAC Waiver, SSI, SSDI, Medicaid, Medicare, housing programs, etc.
Provides documentation of Ryan White service units and assists with monthly and quarterly reports for internal and external grant sources.
Maintains and updates client records and notes utilizing a database system designed for tracking of progress notes and other required information reporting as defined by agency standards, including electronic medical record and/or CAREWare.
Attends weekly clinical staffing providing input regarding patient medical case management needs.
Attends other divisional meetings, as required, including weekly research meeting, monthly Case Management Co-Op meetings, monthly division meetings, and other meetings as required.
All other duties as assigned.
Attends educational activities, trainings and events as required, including monthly HIV Grand Rounds, Annual HIV Conferencing, Medical Case Management training and other trainings as required.
Actively participates in community awareness and testing events including National HIV/AIDS Awareness, World AIDS Week and other awareness events.
Expected Salary: $46,000 - $51,000 depending on education and experience Preferred: Degree in a relevant discipline such as social work, nursing, public health or public administration.
HIV/AIDS, hepatitis and substance abuse prevention or service coordination experience with the target population preferred.
Special Instructions to Applicants:
This is a time-limited position. Time limited positions are based on circumstances, such as funding sources, which control the length of time for which the position is available.
Background Check is Required.
To be considered you must upload your Cover Letter, Resume/CV, and 3 References.
Visit this link [https://ufh.sc/COMJvideo] to watch the video.
55 p.m. (ET) of the posting end date.
Degrees earned from an education institution outside of the United States are required to be evaluated by a professional credentialing service provider approved by the National Association of Credential Evaluation Services (NACES), which can be found at http://www.naces.org/ [http://www.naces.org/].
The University of Florida is a public institution and subject to all requirements under the Florida Sunshine and Public Records laws. If an accommodation due to a disability is needed to apply for this position, please call (352) 392-2HRS or the Florida Relay System at (800) 955-8771 (TDD). Hiring is contingent upon eligibility to work in the US. Searches are conducted in accordance with Florida's Sunshine Law Health Assessment Required: Yes
Market context
In Florida, behavioral-health roles are typically in steady demand across community clinics, schools, and care settings serving diverse populations. Competition often centers on licensure status, supervised experience, and the ability to work well with interdisciplinary teams while applying mental health ethics and cultural awareness. Review the full posting carefully and confirm your Master’s degree, Registered Intern License, and communication experience; this platform’s AI-summarized requirements and benefits can save you time by condensing the original job description.