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  3. Care Manager
HEARTSHARE HUMAN SERVICES OF NEW YORK logo

Care Manager

HEARTSHARE HUMAN SERVICES OF NEW YORK·New York

$25 - $26/hrOtherOn Site2-5 yrsPosted 1 month ago
Practice for this role

Care Manager · $25 - $26/hr

How this role compares

Computed from live listings

  • -28% vs. median posted rate for healthcare roles in New York ($35.00/hr, n=15230)
  • 92 days median time this employer’s postings stay open (last 90 days)
$0.18/hr · p10p90 · $165,000/hr
this role: $25.20/hrmedian $35.00/hr

Shaded band: the middle 50% of 15,230 posted healthcare roles in New York rates. This role sits in the 30th percentile.

About the role

Pay for this role is about 28% below the New York median for similar positions.

Care Managers provide outreach and enrollment services to children eligible for the New York State Children’s Health Home program. They are responsible for developing comprehensive Plans of Care, coordinating services, and documenting all case activity to ensure client progress.

Job DetailsJob Location

  • 66 Boerum Place, 66
  • Boerum
  • Place,
  • Brooklyn,
  • NY, 11201 -
  • Brooklyn,
  • NY 11201Position
  • Type:
  • Full-TimeEducation
  • Level:
  • Associates
  • Degree or
  • EquivalentSalary
  • Range: $25.20 - $26.16
  • HourlyTravel
  • Percentage: Up to 75%Job
  • Shift: Day a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } HeartShare St.Vincents is looking for a Care Manager for our Integrated Health Department! Care Managers provide outreach and enrollment services to children presumed to meet eligibility requirements of New York State’s Children’s Health Home program. They gather assessments and enter documentation that confirms eligibility and identifies areas requiring supportive services. They work with children, families and service providers to create a comprehensive Plan of Health Care, identify additional service providers as necessary, and coordinate the continuing involvement of families and service providers in the execution of the plan.
  • Primary
  • Responsibilities and
  • Essential
  • Functions of
  • Position: Participates in in-service trainings and on-site workshops as required for professional growth and development. Attends external trainings and workshops at direction of management. Coordinates services for a caseload with acuity total of 50 points. Provide Health Home services for children at medium or high acuity, including at least two service per month, with at least one consisting of a face to face as well as children with low acuity which requires face to face visits at least once every two months. Administer Child Adolescent Needs and Strengths-NY (CANS-NY), updating periodically and develop a comprehensive Plan of Care. Identify needs and coordinate services relevant to the Plan of Care, identifying and securing additional services as appropriate. Document all case activity, including consent development and assessment, plan development, client progress and transition arrangements within 24-48 hours of encounter. Actively participate in interdepartmental team meetings to review progress, update POCs, and confirm continuing client eligibility (i.e. Department, Foster Care, and Case Conferencing). Provide education to family and child concerning Health Home services, along with information concerning conditions being treated. Assist and advocate for families and children in the attainment and maintenance of public benefits such as financial, educational, social, and community services. Assess responsible transition of client service into and out of Health Home care, between child and adult health homes, and between inpatient and community care as appropriate. Participate in mandatory and optional training, including but not limited to: CANS-NY (achieving a score of 70 or higher), Documentation, Mandated Reporter, Motivational interviewing. Participate bi- monthly Case Specific Supervision with Children’s Health Home Supervisor/Director of Care Management to discuss Case load, barriers and successes. Maintain quality assurance systems to ensure that services are in place for clients and documentation is complete and up to date. Participate in quality assurance program. Independently manage day-to-day working relationship with external partners including consistent field visits, effective email correspondence and monthly feedback loop that tracks referrals and troubleshoots customer service issues with a sense of urgency. Develop strategies to meet enrollment targets and with the ability to execute client and community engagement activities that are compelling and successful with effective follow-through. Complete outreach to clients to enroll into services if there is a decrease in current caseload. Adhere to all government and funder regulations. Qualifications ​​Associate's degree or equivalent required Bachelor's degree from four-year college or equivalent preferred Minimum of two years’ experience in case management or related medical field Ability to travel across all 5 boroughs for Home Visits required *

Requirements

Candidates must have an Associate's degree or equivalent and at least two years of experience in case management or a related medical field. The role requires the ability to travel across all five boroughs for home visits.

  • associate degree
  • bachelor degree
  • Advocacy
  • Assessment
  • Documentation
  • Care coordination
  • Crisis intervention
  • Quality assurance
  • Client engagement
  • Interdisciplinary collaboration
  • Motivational interviewing
  • Case management
  • Community outreach
  • Plan of care development
  • Health home services
  • Public benefits assistance
  • CANS-NY

Benefits

  • Employee Assistance Program
  • Holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Personal days
  • Tuition Assistance Program
  • Life insurance
  • Flexible spending account
  • Sick days
  • Verizon Wireless Discount
  • Wellhub Discount
  • Professional Development opportunities
  • BJs Membership discount
  • 403(B) retirement plans

Posting details

Employment type
Other
Work arrangement
On Site
Experience
2-5 yrs
Salary
$25 - $26/hr
Location
New York
Posted
Jul 30, 2026
Closes
Oct 30, 2026
Application
Employer website
HEARTSHARE HUMAN SERVICES OF NEW YORK logo

Hiring organization

HEARTSHARE HUMAN SERVICES OF NEW YORK

Heartshare nurtures and empowers children and adults diagnosed with intellectual and developmental disabilities, including autism spectrum disorders, through educational, life skills and vocational training, residential, case management, recreational, family support and health...

IndustryNon-profit Organizations
TypeNonprofit
Size1,001-5,000 employees
View profile

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  • With Travel / Mileage Reimbursement *
  • Benefits At HeartShare we offer a comprehensive benefit package based on full-time/part-time status.
  • You can expect: Rewarding Work in a team environment. Paid vacation, sick, personal days, and holidays. 403(B) retirement plans with employer contribution. Health, dental, vision and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee Appreciation Programs and Events. Tuition Assistance Program. Professional Development opportunities. Wellhub Discount Verizon Wireless Discount. BJs Membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
  • About
  • Heartshare
  • Who
  • WE
  • ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about HeartShare, please visit our website at www.heartshare.org or Follow us on Twitter LinkedIn YouTube Instagram Facebook HeartShare Human Services of New York | Homepage HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities. #INDHP
  • Market context

    Care manager roles in New York

    Care Manager roles in New York are often competitive because employers look for a mix of education, care coordination experience, and strong communication skills. This posting calls for a bachelor’s degree with 2 years of experience or a master’s degree with 1 year, plus Microsoft Office proficiency; Spanish bilingualism is preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show organized case management and patient-facing communication experience.

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