CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES·City of Rochester, New York
The Preventive Case Worker provides direct services to clients and families, including counseling, advocacy, and the development of service delivery plans. They also coordinate with community resources and government agencies to ensure comprehensive support and trauma-informed care.
Description We are Hiring!
Catholic Charities Family and Community Services (CCFCS) has been serving our community for over 100 years.
We walk with people when they are at their most vulnerable as they journey toward independence to reach their full human potential.
We proudly serve and employ people from all backgrounds and experiences.
If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day.
Be a part of something truly special.
Competitive salary and 403b retirement plan Generous time off package and work-life balance Comprehensive benefits package Supportive and collaborative environment Opportunities for growth and development Intrinsic reward of truly making a difference in people's lives.
Two or more years of experience in the child welfare or community service fields preferred.
Under general supervision, provides services, support and treatment to clients. Maintain confidentiality and ethical standards as defined by relevant governing bodies. Effectively supports ongoing and collaborative communication amongst all program staff, and is responsible for ensuring a trauma informed care environment.
Key Responsibilities Provides services to clients and their families primarily thorough face-to-face interactions.
Services include but are not limited to counseling, training/education, advocacy, home studies, life skills, and completion of documentation required to support client situation.
Completes assessments, formulates, implements, and monitors service delivery plans appropriate for client population supported by the program.
Coordinate service delivery and complete required evaluations and screenings to include but not limited to medical, educational, legal, law enforcement, vocational and mental health.
Facilitate and encourage connection with appropriate cultural and community resources.
Attend appointments to include those required by various Courts.
May be required to provide transportation to client and family members attending appointments.
Work collaboratively with Monroe County Department of Human Services and other service providers.
Assist clients with crisis such as lack of food, housing, abuse, domestic violence, etc.
May be required to represent program at county level client service plan meetings.
Attend and participate in local community events.
Maintains knowledge of community resources available to client population.
Meets regularly with supervisor to evaluate and implement professional growth in practice and performance.
Inform supervisor in a timely fashion about significant events related to client issues.
Participate in required Agency/Department/Program meetings, ongoing staff trainings, and program development.
Initiate professional development through attendance at outside conferences, in-service training, reading and applying current, relevant literature, etc.
Completes required record documentation in accordance with Program Policies and Procedures Maintain documented client case records that include all significant client interventions.
Timely preparation and submission of required reports and statistics.
Completes required record documentation in accordance with the program’s policies and procedures.
Participates in relevant Agency meetings and/or trainings Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CFC’s corporate compliance & ethics program.
Ability to prioritize assignments, plan, and complete work projects with minimal direction, An ability to work efficiently and effectively and meet deadlines, An ability to work under pressure, Excellent verbal/written skills, Ability to maintain confidentiality, Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies. Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques, Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle. Join us and help make a positive impact on our community! ***Catholic Charities is committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet
Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse Other duties as assigned Note: The above description is illustrative of tasks and responsibilities.
It is not meant to be all inclusive.
Employees are required to follow appropriate supervisory direction and perform other related duties as required.
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Market context
In New York, preventive case worker openings often reflect steady demand in child welfare and community services, especially for candidates who can support families and coordinate services in the field. These roles are competitive because employers usually want a social work or related degree, at least two years of relevant experience, and a valid NYS driver’s license with reliable vehicle access. Review the required travel and documentation expectations closely, and note that the job requirements and benefits shown here are AI-summarized from the original job description to save research time.