Lifepoint Health·Winchester, Tennessee
The Health Information Management Clerk is responsible for managing, organizing, and scanning medical records while ensuring compliance with HIPAA regulations. They also assist patients and staff with requests for protected health information and maintain accurate logs of medical documentation.
Your experience matters
At, Highpoint Health- Winchester with Ascension Saint we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off: Employee Assistance Program – mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more...
A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws. Organizes, analyzes and scans Medical Records.
Reports to: Director of Health Information Management (HIM)
Ensures appropriate Emergency Room charts have EMS reports attached timely.
Responsible for helping all customers in a timely and courteous manner.
Preps charts for scanning according to the productivity standards.
Scans medical records according to the daily productivity standards as appropriate.
Performs quality control checks on previously scanned reports as deemed appropriate.
Maintains HIPAA standards at all times.
Receives calls to the department and routes them accordingly.
Analyzes assigned records time permitting Log all records in designated log book that have been shredded.
Reviews all patient requests for Patient Portal access.
Education: High school diploma or equivalent required
Highpoint Health- Winchester with Ascension Saint Thomas is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Candidates must possess a high school diploma or equivalent. The role requires strong attention to detail, the ability to follow departmental policies, and a commitment to maintaining patient privacy standards.
Market context
In Tennessee, administration roles tied to behavioral health and substance use services often draw steady interest because providers need leaders who can coordinate care, compliance, and operations. These positions are competitive when employers want a behavioral health degree or RN license, clinical substance use experience, or CSAC certification, plus familiarity with patient-facing workflows. Review the AI-summarized requirements and benefits here to save research time, then confirm your credential path and highlight relevant clinical coordination experience in your application.