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Shaded band: the middle 50% of 212 posted behavioral health roles in San Francisco, California rates. This role sits in the 27th percentile.
About the role
Pay for this role is about 32% below the San Francisco, California median for behavioral health roles.
The Case Manager provides comprehensive intervention and referral services to families involved with Child Protective Services, including crisis intervention and safety planning. They also conduct risk assessments, facilitate support groups, and maintain detailed program documentation in compliance with grant requirements.
Job Summary
The Case Manager – FCS Specialist, under direct supervision of the Program Manager, or their designee, will be responsible to provide comprehensive intervention and referral services to families who are involved with Child Protective Services (CPS) or families who have been referred to the Human Service Agency’s (HSA) Family and Children’s Services (FCS) Hotline.
Essential Functions and Responsibilities
Provide comprehensive services to families experiencing domestic/intimate partner violence, including crisis intervention, safety planning, counseling, case management, home visits, self-sufficiency skill building, and parenting education.
Organize and conduct skill building and peer support engagement opportunities to provide general education for clients on domestic/intimate partner violence, positive parenting techniques, understanding the impact of DV on children, building resiliency in children, and related topics.
Manage client referrals to needed community resources external to and within La Casa's continuum of program services.
Provide consultation and referral services to the person who perpetrated domestic/intimate partner violence, as appropriate.
Participate in child, family team meetings and/or case consultation with FSA’s assigned Protective Service Worker (PSW).
Conduct individual and program consultation to FCS regarding issues related to domestic violence, on a regular and as-needed basis.
Conduct presentations to FCS staff and the client population related to the services that La Casa will provide.
Maintain an ongoing knowledge of FCS practices and policies such as the California Child Welfare Core Practice Model.
Strictly maintain for safekeeping client files and confidential client communications in compliance with grant and/or contract guidelines.
Execute, maintain, and submit program documentation and data, including evaluations and surveys, in accordance with grant requirements.
Other duties to specific needs and operations at (DIC) drop-in center for support, as directed.
Minimum Requirements
BA/BS in Behavioral Sciences (Social Work preferred) and a minimum of 5 years of verifiable case management experience in a relevant and related field, preferred. Or GED/High School diploma or 2-year degree with a minimum of 7 years, verifiable, case management experience in domestic violence, child welfare, housing and homelessness, mental health, substance abuse, and physical illnesses.
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
5-10 yrs
Salary
$31 - $33/hr
Location
San Francisco, California
Posted
Aug 6, 2026
Application
Employer website
Significant experience providing comprehensive domestic violence intervention and consultation services for families who are involved with or referred to Child Protective Services (CPS).
Direct experience working collaboratively with public agencies, such as child welfare or other community-based organizations that provide services to the targeted population.
Strong working knowledge of community resources in the San Francisco-Bay Area.
Knowledge of counseling techniques, peer counseling models, crisis intervention, social milieu, and group facilitation.
Understanding of confidentiality and privilege laws.
Ability to work independently and navigate public transportation to and from a multi-site collaborative.
Strong written and verbal communication skills.
Ability to work as a team member with a strong commitment to collaborative work.
Ability to approach work with a positive, supportive, and sensitive attitude and demeanor.
Ability to respond sensitively to women, teens, and their children who may be in crisis and/or seeking support.
Must be able to fulfill physical requirements of the job (lifting, pushing, pulling, carrying, walking up and down stairs multiple times per day, etc.).
Understanding of confidentiality and privilege laws governing domestic violence work.
Verifiable completion of state-mandated 40-hour domestic violence counselor training. Or will be completed during the next scheduled agency 40-hour domestic violence counselor training, including working one overnight shift at La Casa’s emergency shelter.
Clearance through DOJ Live Scan fingerprinting is required. La Casa de las Madres will consider applicants, including those with criminal histories, in a manner consistent with San Francisco’s Fair Chance Ordinance.
Valid CA driver's license may be required (depending on the position), clean driving record, and insurable under agency policy.
TB (Tuberculosis) clearance
Bilingual preferred: English/Spanish
Benefits
Competitive compensation
Company-sponsored 403(b) retirement plan
Comprehensive health, vision, and dental insurance plans
Company-sponsored life and long-term disability insurance
Generous paid time off, including 13 paid holidays, birthdays, and work anniversaries.
Monday - Friday, 8
30 a.m. - 5 p.m. Full-Time 40 hours non-exempt
Market context
California case managers are in steady demand
In California, case manager roles for older adults are often tied to aging services, county programs, and community-based care coordination. Competitive candidates usually bring experience with older adults, familiarity with Alameda County resources, and APS collaboration skills. Review the AI-summarized requirements and benefits here to quickly compare fit, then prepare one example showing how you coordinated services across agencies.
