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Shaded band: the middle 50% of 3,378 posted behavioral health roles in Massachusetts rates. This role sits in the 28th percentile.
About the role
Pay for this role is about 27% below the Massachusetts median for behavioral health roles.
The Case Manager coordinates and monitors individualized supports for adults with developmental disabilities to promote independence and community inclusion. They conduct regular home visits, facilitate Individual Support Plans, and provide direct skill training and crisis intervention.
Job DetailsLevel
EntryJob
Location:
Cape
Cod and
Islands -
West
Yarmouth,
MA 02673Position
Type: Full Time (+30 hours/week)Education
Level:
High
School
Diploma /
GEDSalary
Range: $21.99 - $24.49
HourlyTravel
Percentage:
Road
WarriorJob
Shift:
DayJob
Category: Individual Home SupportsCase Manager $21.99 - $24 / hour | Work-Life Balance | Work to make an impact! The Individual Home Supports Case Manager is responsible for developing, coordinating, and monitoring individualized supports for adults with developmental disabilities who live independently or in community-based settings. This role provides skill training, supportive counseling, case management, and crisis intervention while promoting personal choice, independence, and community inclusion. The Case Manager ensures all services align with person-centered planning principles, best practices, and applicable regulatory standards.
Schedule
Monday -
Friday, 9 am - 5 pmLocation:
West
Yarmouth,
MA
Key
Responsibilities: Provide direct skill training, case management, supportive counseling, and crisis intervention as needed. Facilitate opportunities for individuals to increase independence in areas such as decision-making, community membership, daily living skills, relationships, and personal accomplishments. Conduct regular home and community visits to assess safety, well-being, and satisfaction of individuals served. Participate in the planning, development, and review of Individual Support Plans (ISPs) to ensure appropriate supports in health, safety, and personal goals. Coordinate access to community services, resources, and supports to promote inclusion and independence. Provide transportation to appointments, activities, and meetings as needed. Collaborate with healthcare providers, community agencies, and other stakeholders to ensure coordinated and effective services. Maintain accurate and timely documentation of all services and activities in compliance with agency policies, funding sources, and regulatory requirements. Support individuals in developing and maintaining social connections, employment opportunities, and recreational activities. Attend team meetings, trainings, and professional development activities. Perform other job-related responsibilities as assigned Why Join KDC? | Competitive Benefits Package Health & Wellness Medical, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Accounts (FSA & Dependent Care) Employer-Paid Life Insurance Employer-Paid Long-Term Disability Free Virtual Medical, Mental Health, Therapy, and Psychiatry Services Musculoskeletal Support Program Financial & Professional Growth Mileage Reimbursement for Work-Related Travel 403(b) Retirement Plan Student Loan Repayment Assistance Tuition Remission Opportunities Professional Development and Career Growth Additional Perks Vacation (156 hours), Personal (16 hours), and Sick Time (80 hours)
Requirements
Candidates must have at least one year of experience in case management or human services and possess a high school diploma or GED. A valid driver's license, reliable transportation, and the ability to travel extensively are required for this role.
high school
Documentation
CPR
Organizational skills
Communication skills
First Aid
Individual Support Plans
Crisis intervention
Person-centered planning
Case management
Developmental disabilities support
Direct support
Community resource coordination
Supportive counseling
Electronic Health Record systems
Benefits
Accident Insurance
Critical Illness Insurance
Dental Insurance
Paid Holidays
Vision Insurance
Medical Insurance
Health Savings Account
Sick Time
Flexible Spending Accounts
Personal Time
Pet Insurance
403(b) Retirement Plan
Mileage Reimbursement
Mental Health Services
Vacation Time
Student Loan Repayment Assistance
Home Insurance
Hospital Indemnity Coverage
Tuition Remission
Employer-Paid Life Insurance
Employer-Paid Long-Term Disability
Virtual Medical Services
Therapy Services
Musculoskeletal Support Program
BJ's Wholesale Club Membership Discounts
Psychiatry Services
Personal Auto Insurance
Posting details
Employment type
Other
Work arrangement
On Site
Experience
0-2 yrs
Salary
$22 - $24/hr
Location
Yarmouth, Massachusetts
Posted
Aug 10, 2026
Application
Employer website
Up to 11 Paid Holidays Pet Insurance Accident, Critical Illness, and Hospital Indemnity Coverage BJ's Wholesale Club Membership Discounts Personal Auto and Home Insurance Support *PTO is calculated using an accrual rate based on hours worked.
QualificationsRequired
Qualifications: Minimum of 1 years’ experience in case management, direct support, or a related human services role. Knowledge of person-centered planning, developmental disabilities, and community resources. Strong organizational, documentation, and communication skills. Ability to work independently while maintaining collaborative relationships with teams, caregivers, and community partners. CPR/First Aid Certified (or ability to obtain certification within designated timeframe). Valid driver’s license, reliable transportation, and willingness to travel extensively.
Preferred Qualifications
Experience in Shared Living, Adult Foster Care, or home-based support models. Experience supporting individuals living independently or in community-based settings. Familiarity with Medicaid, MassHealth, and related funding sources. Knowledge of Electronic Health Record (EHR) systems. Bilingual or multilingual abilities.
Market context
Massachusetts case managers are in steady demand
In Massachusetts, case manager roles are commonly tied to ongoing needs in healthcare, behavioral health, and community services, where employers look for candidates who can coordinate care and respond to psychosocial and crisis situations. These roles are competitive because they often require both direct human services experience and strong counseling skills, while benefits may be a factor in comparing offers. Review the AI-summarized requirements and benefits on this page to save research time, and tailor your application to show relevant case coordination and crisis intervention experience.
