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  3. Utilization outcomes specialist
UHS logo

Utilization outcomes specialist

UHS·Austin, Texas

Full TimeOn Site5-10 yrsPosted 1 month ago
Practice for this role

Utilization outcomes specialist

How this role compares

Computed from live listings

  • 403 similar openings in the Austin area · median $80,000
  • 38 days median time this employer’s postings stay open (last 90 days)

About the role

The Utilization Outcomes Specialist supervises and coordinates clinical patient reviews to ensure optimal customer satisfaction and resource utilization. They are responsible for ensuring all documentation meets the requirements of regulatory and licensing groups.

Responsibilities

  • Texas NeuroRehab Center is a specialized treatment facility located ten minutes from downtown Austin on 67 wooded acres.
  • Originally a cattle ranch, the land was purchased in 1943 as part of The Brown Schools and has operated as a medical rehabilitation and behavioral healthcare facility for over 80 years.
  • Today, Texas NeuroRehab Center provides complex medical and brain and spinal cord injury rehab for ages 13 years and older and neuropsychiatric treatment for youth.
  • The capabilities of the facility as a whole allow for integrated and specialized care for children, adolescents and adults facing difficult challenges.
  • Texas NeuroRehab Center is internationally known for improving the quality of life for many children; adolescents and adults, and it will continue to provide innovative approaches to neurobehavioral healthcare.

Website

  • https://texasneurorehab.com/ Texas NeuroRehab Center is currently accepting applicants for a Utilization Outcomes Specialist. This candidate will supervises and coordinates the clinical review of patients for optimal customer satisfaction and resource utilization. Ensure that documentation meets requirements of regulatory and licensing groups. Ensures the UM plan meets requirements of regulatory and licensing groups.
  • Benefits for this position include: Challenging and rewarding work environment Flexible Scheduling options SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries! Challenging and rewarding work enviornment

Qualifications

Skills knowledge and abilities

  • Knowledge of rehabilitation, psychiatric, and/or neurobehavioral patient services. Professional verbal and written skills needed for communicating the patient status, and treatment needs to payers, families, professionals, paraprofessional employees of the hospital, and members of the patient's community. Able to maintain professional records and patient confidentiality. Knowledge of case management functions, and insurance payor criteria for meeting medical necessity. Strong written and verbal communication skills. Able to work collaboratively and diplomatically in problem identification and problem solving. Able to interpret written contracts and standards, and implement requirements. Basic understanding of regulatory requirements related to Utilization Management, JCAHO, and reimbursement. Works independently with little supervision. Understands human resource management principles and requirements.
  • EDUCATION: Bachelor's degree in human services with 5 years of experience, or Master's degree with three years of experience in utilization review or case management functions.
  • LICENSURE/CERTIFICATION: Current Driver’s License or State issued Id required. Professional License preferred. Established licenses are to be maintained.
  • EXPERIENCE: Utilization review experience requiring verbal and written communication; prioritizing and addressing multiple tasks; and working with a team approach. Experience in working with children, adolescents, and/or adults with neurobehavioral, psychiatric, and/or neuro-psychiatric diagnoses requiring treatment. Five years with bachelor’s degree or three years with master’s degree.
  • Physical/General
  • REQUIREMENTS: Able to sit or stand while interacting with patients, families, and staff. Able to write/type for extended periods of time. Able to travel between various hospital areas. Able to use telephone for extended periods of time. Able to deal with stressful situations and changing priorities. Able to sustain physical activity eight hours a day. Able to remain on feet eight hours per day. Able to lift, carry, and lower 25 pounds without assistance. Able to push patients in wheel chairs up and down hills and pursue running patients. Able to transfer patients to and from wheel chairs. Able to confront a dangerous and aggressive patient. Able to verbally communicate to de-escalate a crisis situation and accurately convey patient behavior and status. Able to visually observe to convey verbally or in writing patient behavior or to protect self and others from aggressive patients or other accidents. Able to write legibly and grammatically to convey patient behavior and information in the patient chart. Able to eat with and feed patients. Regular and expected attendance. Hearing and vision sufficient to perform essential job functions. Emotional stability and ability to deal with changing priorities. Able to physically restrain patients by individual or team restraint per hospital policy. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning

Requirements

Candidates must hold a Bachelor's degree with 5 years of experience or a Master's degree with 3 years of experience in utilization review or case management. The role requires physical ability to perform patient care tasks, including potential physical restraint and crisis de-escalation.

  • bachelor degree
  • postgraduate degree
  • Communication skills
  • Patient confidentiality
  • Problem solving
  • Regulatory compliance
  • Case management
  • Clinical documentation
  • Utilization review
  • Medical necessity
  • Crisis de-escalation
  • Human resource management
  • Psychiatric services
  • JCAHO standards
  • Neurobehavioral healthcare
  • Insurance payor criteria

Benefits

  • Career development opportunities
  • Flexible scheduling options
  • SoFi student loan refinancing program

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
5-10 yrs
Location
Austin, Texas
Posted
Aug 11, 2026
Closes
Aug 11, 2027
Application
Employer website
UHS logo

Hiring organization

UHS

Located in Aiken, South Carolina, which was named 2018’s “Best Small Town in the South” by Southern Living Magazine, Aiken Regional Medical Centers is a 273 licensed-bed acute care facility that offers a comprehensive range of specialties and services. Aiken Regional is...

IndustryHospitals and Health Care
TypePublic Company
Size1,001-5,000 employees
View profile

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  • UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449. UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.
  • Market context

    Texas behavioral health roles need licensed clinicians

    Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.

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