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  3. Universal Services Assistant
Bronson Healthcare logo

Universal Services Assistant

Bronson Healthcare·Kalamazoo, Michigan

Full TimeOn Site0-2 yrsPosted 1 month ago
Practice for this role

Universal Services Assistant

How this role compares

Computed from live listings

  • 185 similar openings in the Kalamazoo area · median $70,000

About the role

The Universal Services Assistant is responsible for maintaining a clean and orderly hospital environment, including cleaning patient rooms and restocking supplies. They also provide support to nursing staff by transporting patients, answering call lights, and assisting with basic patient care activities.

  • CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you’re ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Universal Services Assistant The Universal Services Assistant (USA) is under the supervision of the Department Manager. Duties may include (depending on department assigned) cleaning of entire hospital patient rooms, both occupied and unoccupied; stocking of the unit work areas; care and delivery of equipment; entering data into the computer, responding to patient call lights, transporting of appropriate patients, and assisting with some pediatric, adolescent, adult and geriatric patient care activities. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-3 months related experience and/or training preferred. (BBC only) Michigan driver's license and insurability may be required
  • Ability to successfully complete the organizations' competency requirements for math, English, writing, spelling and reading comprehension.
  • BLS certification preferred
  • Ability to perform basic math skills
  • Ability to perform reading, writing, spelling, English, and communication skills at the 9th grade level
  • Able to input and read data utilizing department computers
  • Ability to perform duties within cluster units, as assigned
  • Must be able to communicate factual information effectively both orally and through writing with and all members of the healthcare team.
  • Must be able to comfortably accept delegation and negotiate task priorities.

Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients. Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required. Duties are dependent on assigned department:

Cleaning all units of the hospital (For BBC & BLH ONLY - may do laundry)

Dusts and cleans patients' rooms and restrooms. Maintains a clean and orderly environment for patients, staff, families and visitors

Changes bed linens, runs errands, and directs visitors.

Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment.

Records food and fluid intake and output, as directed.

Answers pages to assist nursing staff

Answers signal lights, bells, or intercom system to determine patients' needs. Communicates information and requests as appropriate to the registered nurse and/or patient care assistant.

Care and maintenance of tile and carpeted floors.

Monthly cleaning, which may include high dusting, baseboards, spot cleaning of walls.

May serve and collect food trays and feeds patients requiring help.

Transports patients and may assist patients to walk as directed by the registered nurse.

May assist in turning and repositioning bedfast patients, to prevent bedsores.

Compiles chart packets in accordance with established procedures.

Coordinates cleaning activities with the registered nurse and patient care assistant.

Assumes responsibility for own growth and development; attends regular staff meetings and stays current with pertinent information by regularly reading unit/department message books.

May serve and collect food trays and feeds patients requiring help.

Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment.

Utilizes department computerized systems to input appropriate data

Answer unit phone utilizing Bronson telephone standards

Assist greeter and unit clerk as needed Shift Variable Time Type Full time Scheduled Weekly Hours 40 Cost Center 6800 OB Labor/Delivery Unit (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Requirements

A high school diploma or GED is required for this position. Candidates should possess basic math, reading, and communication skills, and 1-3 months of related experience is preferred.

  • high school
  • Cleaning
  • Communication
  • Writing
  • Spelling
  • Interpersonal skills
  • Stocking
  • Attention to detail
  • Patient care
  • Time management
  • Data entry
  • Patient transport
  • Reading comprehension
  • Equipment maintenance
  • Basic math

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Kalamazoo, Michigan
Posted
Aug 12, 2026
Application
Employer website
Bronson Healthcare logo

Hiring organization

Bronson Healthcare

With over 9,000 employees, more than 1,500 medical staff members, and 747 licensed beds, Bronson Healthcare is the largest employer and leading healthcare system in southwest Michigan. It offers a full range of services from primary care to critical care across more than 100...

IndustryHospitals and Health Care
TypeNonprofit
Size5,001-10,000 employees
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Market context

Michigan nursing roles often value entry access

In Michigan, nursing roles often show steady demand across hospitals, clinics, long-term care, and home health settings. These positions can be competitive because employers may prioritize licensure readiness, BLS timing, and flexibility for shift-based care. Review the AI-summarized requirements and benefits from the original posting to save research time, and confirm you can meet the High School Diploma or GED requirement and obtain BLS within 90 days before applying.

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