Welcome to your center!
Established as a community non-profit in 1972, The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community.
The mission of The Center is to enhance and sustain the health and well-being of the lesbian, gay, bisexual, queer, transgender, nonbinary, immigrant, and HIV communities for the betterment of our entire San Diego region.
Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed, valued, and supported.
As the beacon for our regional LGBTQ community, we actively recommit to being a more vibrant, bold, innovative, safe, and modern center each day than the day before.
The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life, focusing on our deeply held values of equity, social justice, and client-centered, trauma-informed care.
The Center currently has over 75 staff working at five facilities across San Diego County.
Position Summary
The Case Manager is responsible for providing case planning, implementing outreach to eligible participants, conducting assessments, and crisis intervention to participants of The Center's expanding LGBTQ affirming wrap around and support services. The case manager works collaboratively with a team in a trauma-informed, and goal-oriented way to help resolve the housing stability of program participants. PRIMARY ROLES & RESPONSIBILITIES: Client Support: Conduct intakes, assessments, and evaluations with new clients. Provide links to mental health services, substance abuse services, educational services, career development services, and other relevant resources. Provide ongoing case management, crisis intervention, conflict resolution, and stabilization services to participants enrolled in the program. Record Management and Reporting: Complete individualized service plans and self-sufficiency tools. Maintain accurate documentation of client's goals and needs, case management plans, and service entries into internal data systems. Enter program data and outcomes into the region's Homeless Management Information System (HMIS) to adhere to grant and contract compliance. Document thorough case notes that accurately reflect client progress toward individualized case management goals. Assist in the completion of monthly narrative reports for funder reports. Other Responsibilities: Duties needed to help drive our vision, fulfill our mission, and abide by our organization's values. REQUIRED QUALIFICATIONS: Education and/or Experience: 1 year of experience providing case management services to people experiencing homelessness or at risk of homelessness. Language Skills: Fluency in English and Spanish required. Computer/Office Equipment Skills: Must be comfortable working in PC/Windows-based environments. Must have strong proficiency with Microsoft Office. Other Qualifications: Demonstrated ability to manage multiple tasks with shifting priorities. Must demonstrate competence in using strength-based, trauma-informed, and Motivational Interviewing Techniques. Reliable transportation, a valid driver's license, and auto insurance.
