Case Manager

OrthoNY·Syracuse, New York

$90,000 - $105,000/yrFull Time On Site 2-5 yrsPosted 25 days ago

Practice for this role

Case Manager · $90,000 - $105,000/yr

How this role compares

Computed from live listings

+25% vs. median posted salary for nursing roles in Syracuse, New York ($72,000, n=84)

76 similar openings in the Syracuse area · median $76,000

$30,000 · p10p90 · $360,000

this role: $90,000median $72,000

Shaded band: the middle 50% of 84 posted nursing roles in Syracuse, New York salarys. This role sits in the 66th percentile.

About the role

Pay for this role is about 25% above the Syracuse, New York median for nursing roles.

The Case Manager serves as a primary point of contact for orthopedic patients, coordinating care plans and facilitating communication between physicians and caregivers. They are responsible for conducting risk assessments, educating patients, and analyzing clinical data to improve care outcomes.

General description

The Case Manager will work collaboratively as part of a care team to provide quality care for orthopedic patients under the supervision of the Director of Ambulatory Surgery.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:
Serve as a single point of contact during initial and follow-up phases of orthopedic care among referring physicians, patients, and caregivers;
Complete telephonic pre-operative risk assessments and collaborate with physicians and patients to develop an individualized care plan;
Provide resources and assistance in accessing clinical and supportive care services in the community to better optimize patients for surgery;
Gather clinical information from the EMR and telephonic health assessments to determine risk stratification including a comprehensive assessment of the physical, emotional, psychosocial and environmental needs of the patient;
Track data, conduct analysis and present opportunities for improvement;
Develop and implement care plans throughout the episode of care;
Educate patients/caregivers on the process and expectations of healthcare throughout the course of care;
Participate and assist in assessment, planning and coordination of educational and informational programs for orthopedic population;
Collaborate as part of a multidisciplinary team to provide patient and family education and communicate with health care providers to coordinate and facilitate services within the episode of care;
Other responsibilities as needed

Qualifications

The requirements listed below are representative of the knowledge, skill and ability to perform the essential functions:
Current unrestricted NYS RN License;
Minimum 2 - 3 years nursing in a hospital/home care setting or telephonic case management experience;
Bachelor or Master's degree and orthopedic experience preferred;
Excellent oral and written communication skills and the ability to communicate effectively with all members of the healthcare team;
Proficient with electronic health/medical records and Microsoft Office;
Strong problem solving skills with a flexible and creative approach

Other information
This position requires more than 40 hours a week including routine meetings after regular business hours.
Ability to travel to various SOS locations if needed. Reliable transportation is essential.

Requirements

Candidates must hold a current unrestricted NYS RN license and have at least 2-3 years of nursing experience in a hospital, home care, or case management setting. Proficiency in electronic health records and strong communication skills are essential for this role.

bachelor degree
postgraduate degree
Case Management
Communication
Care Planning
Problem Solving
Data Analysis
Patient Education
Risk Assessment
Microsoft Office
Electronic Medical Records
Multidisciplinary Collaboration
Nursing
Orthopedic Care

Posting details

Employment type: Full Time
Work arrangement: On Site
Experience: 2-5 yrs
Salary: $90,000 - $105,000/yr
Location: Syracuse, New York
Posted: Aug 13, 2026
Application: Employer website

Case management demand in New York

Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.