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HELP USA logo

Case Manager

HELP USA·New York

$24 - $24/hrFull TimeOn Site0-2 yrsPosted 26 days ago
Practice for this role

Case Manager · $24 - $24/hr

How this role compares

Computed from live listings

  • -22% vs. median posted rate for behavioral health roles in New York ($30.33/hr, n=3638)
$1.00/hr · p10p90 · $42,250/hr
this role: $23.72/hrmedian $30.33/hr

Shaded band: the middle 50% of 3,638 posted behavioral health roles in New York rates. This role sits in the 27th percentile.

About the role

Pay for this role is about 22% below the New York median for behavioral health roles.

The Case Manager will help clients experiencing homelessness identify the causes of their situation and develop independent living plans. They will also provide referrals for essential services such as employment, medical care, and mental health support.

Program

  • Clarke Thomas | 121 Hellgate Circle, Wards Island, Manhattan, NY 10035 What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s situation, you’ll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.
  • You’re a great fit for this role if you have: Bachelor's degree in social work or a related field OR equivalent experience and skills. Are able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status. Great communication skills (written and oral). Want to help people experiencing homelessness. Compensation Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws. We Have GREAT BENEFITS! Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution. Generous Paid Time Off! 401(k) with Company contribution, even if the employee doesn't contribute. And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace.

Requirements

Candidates must have a bachelor's degree in social work or a related field, or equivalent experience. Strong communication skills and the ability to manage multiple priorities are required.

  • bachelor degree
  • Documentation
  • Communication skills
  • Time management
  • Crisis intervention
  • Case management
  • Referral coordination
  • Social work
  • Independent living planning

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$24 - $24/hr
Location
New York
Posted
Aug 14, 2026
Application
Employer website
HELP USA logo

Hiring organization

HELP USA

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people...

IndustryNon-profit Organization Management
TypeNonprofit
Size1,001-5,000 employees
View profile

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Market context

Case management demand in New York

Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.

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