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HELP USA logo

Case Manager

HELP USA·New York

$24 - $24/hrFull TimeOn Site2-5 yrsPosted 20 days ago
Practice for this role

Case Manager · $24 - $24/hr

How this role compares

Computed from live listings

  • -21% vs. median posted rate for behavioral health roles in New York ($30.50/hr, n=3622)
$1.00/hr · p10p90 · $42,250/hr
this role: $24.03/hrmedian $30.50/hr

Shaded band: the middle 50% of 3,622 posted behavioral health roles in New York rates. This role sits in the 28th percentile.

About the role

Pay for this role is about 21% below the New York median for behavioral health roles.

The Case Manager will provide culturally sensitive, trauma-informed intake and assessment for clients at a shelter for single adult women. They will also coordinate service linkages for medical care, mental health, immigration services, and other essential support systems.

Program

  • HELP Webster Ave |3300 Webster Ave, Bronx, NY 10467 What You’ll Do If you want to use your Case Management skills to help struggling and vulnerable adults, this could be a great opportunity for you. HELP Webster Ave, located in the Bronx, New York, is a shelter for single adult women. As a Case Manager, you’ll provide culturally sensitive, trauma-informed intake and assessment for your clients and track their progress in the CARES case management system. You’ll coordinate for and provide service linkages to medical and mental health care, immigration legal services, childcare, school registration and related services, ESL instruction, interpretation and translation services, and more.
  • You’re a great fit for this role if you have: Bachelor’s degree in social work or a related field, or equivalent skills and experience. Bilingual fluency in a second language, ideally Spanish/English. Case management experience working with vulnerable people who have experienced significant trauma. Crisis intervention experience. Basic understanding of immigration laws and procedures. Great organizational skills and the ability to learn quickly and problem-solve under pressure. Strong computer skills required, with knowledge of CARES a plus. Compensation Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws. We Have GREAT BENEFITS! Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution. Generous Paid Time Off! 401(k) with Company contribution, even if the employee doesn't contribute. And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace.

Requirements

Candidates must have a bachelor's degree in social work or a related field, along with experience in case management and crisis intervention. Proficiency in a second language, such as Spanish, and familiarity with immigration procedures are highly preferred.

  • bachelor degree
  • Communication
  • Organizational skills
  • Problem-solving
  • Computer skills
  • Crisis intervention
  • Case management
  • Trauma-informed care
  • Intake assessment
  • Service linkage
  • Bilingual fluency
  • Immigration law knowledge
  • CARES system

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$24 - $24/hr
Location
New York
Posted
Aug 19, 2026
Application
Employer website
HELP USA logo

Hiring organization

HELP USA

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people...

IndustryNon-profit Organization Management
TypeNonprofit
Size1,001-5,000 employees
View profile

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Market context

Case management demand in New York

Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.

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