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The Case Manager facilitates client access to community resources and provides ongoing assessment and monitoring of treatment progress. They also deliver psychiatric rehabilitation services and collaborate with the treatment team to ensure comprehensive care.
Job DetailsJob Location
Sheridan
County
Clinic
Sheridan -
Sheridan,
WY 82801Position
Type:
Full-timeJob
Shift:
DayCase
Manager
Classification:
Exempt
Reports to:
Lead
Clinician
Date: March 2023 Each day at Volunteers of America, we strive to exemplify our foundational pillar of Servant Leadership and Cultural Values of Communication, Compassion, Integrity, Respect, and Excellence. JOB DESCRIPTION _____________________________________________________________________________ Summary/Objective The Case Manager will provide support to assigned clients and facilitate/link clients to appropriate community service resources. Assist and support clinical services as needed in cooperation with the treatment team. Essential Functions Receives referrals for Case Management services/treatment from therapists; provides an initial and ongoing assessment of client needs for case management, treatment, support, and/or skills training. Is familiar with community resources and makes appropriate referrals and/ or links clients to those resources. Provides case management monitoring of the Client's condition(s) and progress or lack of progress and communicates this to the primary therapist. Advocates on behalf of the Client to ensure his/her access to needed resources and ensure their rights are respected. Provides case management emergency services during work hours and after hours as assigned. Provides psychiatric rehabilitation services to all clients in need, including readiness assessment, skills training on an individual and group basis, assisting Clinicians who facilitate group activities, and case management to improve the Client's functioning and assist the Client in being successful in his/her treatment goals. Carries out all psychiatric rehabilitation services by Client's treatment plan and goals and identifies possible service needs to the primary Clinician in support of comprehensive treatment planning. Provides liaison services to state and local hospitals as needed. Provides liaison services to community partners, such as attending meetings, facilitating communication, and answering questions about services within the agency. Provides program and case consultation and education services as needed. Responsible for tracking supported employment activities and assists with the development and implementation of supported employment programming as directed by the supervisor and Clinic Director according to the Policies and Procedures for Volunteers of America Northern Rockies. Provides documentation reflecting the course of treatment on time. Actively participates in supervision meetings, clinic meetings, case discussions, planning for treatment provision, and agency development required training activities. Maintains a suitable professional demeanor that includes contributing to a positive work environment within VOANR through dependability, flexibility, cooperation, supportiveness and respect for others, communication, creativity, ethical behavior, and appropriate appearance. Maintains therapeutic responsibility for the collection of fees. Accurately completes all necessary intake elements, admission process and meets all appropriate releases. Provides transportation to clients using VOA fleet vehicles to facilitate case management and rehabilitative services. Follows all defensive driving, safety, and vehicle management policies. Maintains clear driving record in accordance with company insurance policies. Other duties as assigned. Competencies
Case manager
Proficiency with computers
Proficiency with
Microsoft
Office software: Outlook, Word, Excel Ability to learn new computer software quickly Proficiency with modern standard office equipment Excellent attention to detail and organizational skills Successfully interact with clients and team members in a professional manner Ability to prioritize and manage multiple tasks concurrently Demonstration of behaviors aligned with a posture of servant leadership and our culture values. Work Environment This job operates in a residential facility environment. This role routinely uses standard office equipment such as laptops, photocopiers, and smartphones. Physical Demands The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. This would require lifting files, opening filing cabinets, and bending or standing on a stool as necessary. Travel Little travel is required for this position. Required Education, Experience, or Eligibility Qualifications
Bachelor's Degree in Psychology, Social Work, or related field Preferred Education and Experience Two or more years of Case Management experience EEO Statement Volunteers of America Northern Rockies is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristics. Volunteers of America Northern Rockies will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 307-672-0475. Qualifications
Requirements
Candidates must hold a Bachelor's degree in Psychology, Social Work, or a related field. Two or more years of case management experience is preferred, along with proficiency in Microsoft Office and a valid driver's license.
bachelor degree
Communication
Advocacy
Documentation
Microsoft Office
Organizational skills
Interpersonal skills
Treatment planning
Professional demeanor
Time management
Crisis intervention
Case management
Defensive driving
Client assessment
Community resource coordination
Psychiatric rehabilitation
Posting details
Employment type
Other
Work arrangement
On Site
Experience
2-5 yrs
Location
Sheridan, Wyoming
Posted
Aug 21, 2026
Application
Employer website
Market context
Behavioral health roles in Wyoming
Behavioral-health openings in Wyoming often reflect steady demand for psychiatrists, especially in settings serving rural and underserved communities. These roles are competitive because employers typically look for board-certified or board-eligible MD/DO candidates with an active, unrestricted license, strong communication skills, and comfort with clinical technology. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm licensure and practice preferences before applying.
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