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  3. Case Planner
HEARTSHARE HUMAN SERVICES OF NEW YORK logo

Case Planner

HEARTSHARE HUMAN SERVICES OF NEW YORK·New York

$26 - $29/hrOtherOn Site0-2 yrsPosted 17 days ago
Practice for this role

Case Planner · $26 - $29/hr

How this role compares

Computed from live listings

  • -14% vs. median posted rate for behavioral health roles in New York ($30.22/hr, n=3654)
  • 92 days median time this employer’s postings stay open (last 90 days)
$1.00/hr · lowesthighest · $42,250/hr
this role: $25.85/hrmedian $30.22/hr

Shaded band: the middle 50% of 3,654 posted behavioral health roles in New York rates. This role sits in the 35th percentile.

About the role

Pay for this role is about 14% below the New York median for behavioral health roles.

The Case Planner coordinates and monitors services for children in care to ensure safety, permanency, and well-being. They act as a liaison between families, ACS, and community resources while maintaining detailed case documentation and attending court hearings.

Job DetailsJob Location

  • 66 Boerum Place, 66
  • Boerum
  • Place,
  • Brooklyn,
  • NY, 11201 -
  • Brooklyn,
  • NY 11201Position
  • Type:
  • Full-TimeEducation
  • Level:
  • Bachelors
  • Degree or
  • EquivalentSalary
  • Range: $25.85 - $29.21
  • HourlyTravel
  • Percentage: Up to 50%
  • Job
  • Shift: DayWe are seeking a Case Planner to assist each child with obtaining permanency, maintain safety and a healthy well-being, while in care. The Case Planner is responsible for coordinating and monitoring services for clients and is the liaison to ACS and all community resources as they relate to discharge and reunification. As a core member of the team, the Case Planner engages with other disciplines such as outpatient mental health providers, medical providers, school personnel and clinicians. Additionally Includes $2000 Bonus.
  • Essential
  • Functions and
  • Primary
  • Responsibilities of
  • Position: Creates, in partnership with child, biological family and foster family, service plans which address safety, behavioral, educational, psychological and permanency needs. Monitors safety, well-being, and progress against other critical outcomes by facilitating regular casework contacts and by documenting the same in progress notes and other case documentation. Schedules and supervises mandated visits between child and natural family; conducts ongoing required interviews in person with child, natural family and foster family; independently makes all related field visits, to homes, schools, courts, prisons, hospitals and other sites as case may require. Attends weekly, at minimum, supervision with the supervisor to present and discuss case situations and provide update on status of current work; carries out supervisor directions regarding planning and service follow up. Attends all Family Court hearings on assigned cases; provides testimony regarding case status and Agency position; follows up on court directives. Participates actively in Family Team Conferences and other meetings to advance permanency for children and families. Works closely with Integrated Services (Medical, Mental Health and Case Management) to ensure that the medical and mental health needs of children and the biological family, are being monitored appropriately, necessary medical training is being received and provided to foster parents and birth parents, services are being provided according to treatment needs and external collaborations are occurring as needed in order to ensure safety, permanency and wellbeing. Utilizes individual and unit data collected by the city, state, federal and agency data and accountability departments, in order to measure/monitor performance and ensure that all outcomes are being met. Qualifications Bachelor's degree required. Preferred if there is Knowledge of Child Welfare System. Excellent written, oral, organizational, and interpersonal communication skills, and be a collaborative team player. Proficiency in Microsoft Office, including Outlook and Excel. Computer proficient, knowledge of Connections. Ability to work flexible hours - some evenings as needed to meet client needs. Ability to use public transportation to travel throughout New York City or Agency vehicle when available. Bilingual Preferred.

Requirements

A Bachelor's degree is required for this position, with a preference for candidates possessing knowledge of the child welfare system. Applicants must demonstrate strong communication skills and proficiency in Microsoft Office software.

  • bachelor degree
  • Excel
  • Documentation
  • Reporting
  • Collaboration
  • Microsoft Office
  • Outlook
  • Organizational skills
  • Interpersonal communication
  • Crisis intervention
  • Case management
  • Data monitoring
  • Child welfare
  • Connections software
  • Family court procedures

Benefits

  • Employee Assistance Program
  • Holidays
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Personal days
  • Tuition Assistance Program
  • Life insurance
  • Flexible spending account
  • Professional development opportunities
  • Sick days
  • BJs Membership discount
  • Gympass discount
  • Verizon Wireless discount
  • 403(B) retirement plans

Posting details

Employment type
Other
Work arrangement
On Site
Experience
0-2 yrs
Salary
$26 - $29/hr
Location
New York
Posted
Aug 24, 2026
Closes
Nov 24, 2026
Application
Employer website
HEARTSHARE HUMAN SERVICES OF NEW YORK logo

Hiring organization

HEARTSHARE HUMAN SERVICES OF NEW YORK

Heartshare nurtures and empowers children and adults diagnosed with intellectual and developmental disabilities, including autism spectrum disorders, through educational, life skills and vocational training, residential, case management, recreational, family support and health...

IndustryNon-profit Organizations
TypeNonprofit
Size1,001-5,000 employees
View profile

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  • Benefits
  • What we offer once
  • YOU join our growing family: At Heartshare we offer a comprehensive benefit package based on full-time/part-time status.
  • You can expect: Rewarding Work in a team environment. Paid vacation, sick, personal days, and holidays. 403(B) retirement plans with employer contribution. Health, dental, vision and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee Appreciation Programs and Events. Tuition Assistance Program. Professional Development opportunities. Gympass Discount Verizon Wireless Discount. BJs Membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
  • About
  • Heartshare
  • Who
  • WE
  • ARE: For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated. To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook
  • Market context

    New York case planner roles stay steady

    In New York, case planner roles are typically driven by ongoing need for staff who can manage caseloads and complete required regulatory documentation in child and family service settings. These positions are competitive because employers often prefer candidates with a bachelor’s degree and may favor a master’s in human services or a related field. Before applying, compare your experience with caseload management and documentation requirements, and review the AI-summarized job requirements and benefits here to save time on the original posting.

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