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Shaded band: the middle 50% of 79 posted support services roles in San Jose, California rates. This role sits in the 35th percentile.
About the role
Pay for this role is about 17% below the San Jose, California median for support services roles.
The technician provides direct care to clients undergoing detoxification, including monitoring physical and mental status and conducting safety checks. They are also responsible for medication room duties, documentation in electronic health records, and assisting with client admission and discharge processes.
Job DetailsJob Location
Pathway
House -
San
Jose,
CA 95112Position
Type:
Full
TimeSalary
Range: $28.00 - $30.00
HourlyWithdrawal
Management
Technician
Position
Classification: Non-exempt, full-time, with benefits (Medical, dental, vision insurance, 401K, paid sick days and vacations)
Accountable to:
Program
Director
Withdrawal
Management
Technician
Position
Description: Pathway Society is seeking individuals with experience in working with substance use populations for it’s Withdrawal Management program. Withdrawal Management technicians will provide direct care to clients under the direction of the facility’s Program Director. All Withdrawal Management technicians will be required to take up to 20 hours of training in withdrawal management protocols, state regulations, substance use conditions and the electronic health record.
Withdrawal
Management
Technician
Primary
Benefits:
Withdrawal
Management
Technician
Primary
Responsibilities: Support and care for clients in the detoxification process Conduct regular checks on clients’ physical & mental status and conduct regular and timely client safety and health checks per documented protocol Monitor client status with facility provided tools Take vitals at prescribed intervals Document client activity in charts & shift change logs Conduct medication room duties such as monitoring clients taking medication, logging medications in the electronic health record and storing medications using documented protocols Pick up medications/provide transportation if approved to do so Perform safety checks before client admission and ensure cleanliness of office and client areas, and perform activities related to bed management Perform urinalysis / breathalyzer tests as needed Assist with the paperwork for client admission & discharge from the program Perform other tasks related to client care as directed by the Nurse Practitioner Equal Employment Opportunity It is the policy of Pathway Society to provide equal employment opportunity to all people without regard to race, color, ancestry, religious creed, national origin, disability, medical condition, gender, age, sexual orientation or marital status.
Requirements
Candidates must hold a professional certification such as CNA, Medical Assistant, or EMT, and possess the ability to pass a criminal background check. Proficiency in Microsoft Office and the ability to work in a fast-paced, intensive environment are required.
professional certificate
Microsoft Excel
Microsoft Word
Communication skills
Urinalysis
Medication administration
Emergency response
Safety checks
Electronic health records
Vitals monitoring
Breathalyzer testing
Substance use counseling
Detoxification support
Client admission
Client discharge
Benefits
Dental insurance
Vision insurance
401k
Medical insurance
Paid sick days
Paid vacations
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$28 - $30/hr
Location
San Jose, California
Posted
Sep 1, 2026
Application
Employer website
QualificationsWithdrawal
Management
Technician
Qualifications: Certified Nursing Assistant (CNA) certification, Medical Assistant certification, Registered Drug & Alcohol Technician, Emergency Medical Technician or equivalent experience in a comparable setting Ability to pass a criminal background check and valid California Driver License Good judgment and ability to function in emergency situations Ability to work with people differing in value systems, ethnicity, cultural backgrounds, language capabilities and disabilities Ability to communicate effectively with others, including excellent written and verbal communication skills and experience with Microsoft Word, Excel and email in a Windows based PC Ability to work in a fast paced, intensive, client centered environment Ability to work full-time, weekends and nights (weekends & nights rotation available) Physical Requirements Climbing; ascending or descending stairs, ramps, using feet and legs and/or hands and arms. Kneeling; bending legs at knee to come to a rest on knee or knees. Crouching; bending the body downward and forward by bending leg and spine. Reaching; extending hand (s) and arms above head in any direction. Hearing; perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound. Lifting; able to lift, carry, push, pull or otherwise move objects up to 20 pounds.
Visual acuity to perform an activity such as: preparing and analyzing data and figures and viewing a computer terminal. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; climb stairs; walk; use hands to finger, handle, and type and occasionally lift supplies, up to 20 pounds. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, activities and scheduled shift may change at any time, with or without notice.
Market context
California support-services roles stay consistently needed
In California, support-services roles in outpatient and clinic settings are typically in steady demand because they help keep patient flow, documentation, and front-desk or clinical support running smoothly. These positions can be competitive when employers want candidates with a high school diploma, a medical assistant certificate, BLS certification, and prior outpatient experience. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your certification dates and outpatient experience before applying.
