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  3. Utilization Management Coordinator
UHS logo

Utilization Management Coordinator

UHS·Chicago, Illinois

Full TimeOn Site0-2 yrsPosted 14 days ago
Practice for this role

Utilization Management Coordinator

How this role compares

Computed from live listings

  • 485 similar openings in the Chicago area · median $62,000
  • 39 days median time this employer’s postings stay open (last 90 days)

About the role

The Utilization Management Coordinator performs daily clinical reviews to secure treatment authorizations and serves as a liaison between the hospital and insurance payers. They also participate in multidisciplinary treatment team meetings and ensure documentation aligns with patient acuity and regulatory requirements.

Responsibilities

  • Hartgrove Behavioral Health System is a 160-bed leading psychiatric hospital dedicated to providing quality behavioral health services for its diverse population of children, adolescents and adults.
  • Hartgrove Hospital has become the flagship behavioral health facility within Universal Health Services, Inc., its parent company.
  • As a leader in behavioral health within UHS and in the Chicago area, Hartgrove Hospital is a state-of-the-art facility offering some of the most advanced technologies and programs found in the behavioral health field.
  • We are dedicated to our teamwork approach and provide a compassionate and therapeutic environment, as well as offering a continuum of specialty programs throughout our inpatient, partial and outpatient services.
  • The Utilization Management Coordinator performs timely, daily clinical reviews with all payer types, to secure authorization for initial and continued treatment based on payer’s criteria and in accordance with the hospital wide Utilization Management Plan.
  • Serves as liaison to 3rd and 4th party reviewers, effectively coordinating collection of all supporting data to support the hospital and patients’ position.
  • Functions as a key member of the multidisciplinary treatment team to educate and guide on level of care requirements and payer expectations for patient acuity and appropriate utilization.
  • Completes quality and timely appeal/denial letters.
  • Participates in post claim recovery review and ongoing audit activity, supporting compliance with CMS and other regulators.
  • Works collectively with hospital operations to ensure timely documentation is aligned with patient conditions.
  • Contributes to monthly utilization data trends using hospital data tools to report for the overall operation.
  • Facilitates physician reviews with payers as required.
  • Maintains all records/data pertaining to the Utilization Management Program.
  • Actively participates in Utilization Management/Medical Records Committee meetings including presentation of reports, statistics, etc.
  • Participates in the hospital-wide Quality Assurance Program.
  • Job Duties: Performs timely, daily clinical reviews with all payer types (Managed Medicare, Managed Medicaid and commercial) to secure authorization for continued treatment (i.e. by fax, telephone or on-line) based on payer’s criteria, within the payer timeframes.
  • Enters all relevant necessary data in Midas system including certification, denials, Medicare and appeals.
  • Ensures all entries are accurate and entered timely, including all correspondence received Functions as a key member of the multidisciplinary treatment team to educate and guide on level of care requirements and payer expectations for patient acuity and appropriate utilization.
  • Active participant in multidisciplinary treatment team meetings.
  • Communicates to the attending provider/other disciplines within 24 hours of identification of any problems related to unmet criteria, discharge planning, documentation, etc.
  • Communicates with managed care/insurance reviewers on requested clinical updates within 24 hours of the certification date.
  • Facilitating peer reviews with payers as required.
  • Performs other duties as assigned/required by this position.
  • Benefit & Reward Highlights: A Career with Hartgrove Behavioral Health System Offers....
  • A rewarding career improving the lives of adults and youth Highly competitive wages & shift differentials Career advancement and mobility An engaged leadership team with a commitment to patient and staff safety And much more!
  • For information about the benefits we offer, please visit UHS Benefits Service Center.
  • About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation.
  • Headquartered in King of Prussia, PA, UHS has 99,000 employees.
  • Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S.
  • States, Washington, D.C., Puerto Rico and the United Kingdom

Qualifications

Education

  • Bachelor’s Degree in behavioral health related field required; Master Degree preferred.
  • LCPC,
  • LCSW,
  • LPC,
  • LSW,
  • LMFT,
  • RN or
  • CADC preferred
  • Experience: 1 or more years of experience in
  • Utilization
  • Management preferred
  • Knowledge: Possesses knowledge of utilization review, insurance and managed care procedures. Current knowledge of regulating /accrediting agency guidelines. Basic knowledge of computer skills and statistical analysis desired. Knowledgeable in behavioral health managed care and clinical assessment skills to align patient acuity with level of care practice guidelines - Diagnostic and Statistical Manual of Mental Disorders (DSM-V). Effective oral and written communication skills to support patient advocacy/negotiating skills to ensure quality reviews with payers. Solid understanding of acute inpatient psychiatric hospital operations, including both mental health and substance abuse treatment
  • Work
  • Schedule: Full-time,Days; Weekly work schedule features 3 full day shifts, one half-day shift during the week, and one weekend half shift on
  • Saturday or
  • Sunday
  • Work
  • Location: On-site at Hartgrove Behavioral Health Hospital (Chicago, IL) EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning
  • UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.

Requirements

Candidates must hold a Bachelor's degree in a behavioral health-related field, with a Master's degree and relevant clinical licensure preferred. At least one year of experience in utilization management is preferred, along with knowledge of managed care procedures and regulatory guidelines.

  • bachelor degree
  • postgraduate degree
  • Documentation
  • Communication skills
  • Clinical assessment
  • DSM-V
  • Regulatory compliance
  • Data analysis
  • Quality assurance
  • Patient advocacy
  • Multidisciplinary collaboration
  • Behavioral health
  • Utilization management
  • Insurance authorization
  • Medical records
  • Clinical reviews
  • Managed care procedures

Benefits

  • Competitive wages
  • Career advancement
  • Shift differentials
  • Career mobility

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Chicago, Illinois
Posted
Sep 2, 2026
Closes
Sep 2, 2027
Application
Employer website
UHS logo

Hiring organization

UHS

Located in Aiken, South Carolina, which was named 2018’s “Best Small Town in the South” by Southern Living Magazine, Aiken Regional Medical Centers is a 273 licensed-bed acute care facility that offers a comprehensive range of specialties and services. Aiken Regional is...

IndustryHospitals and Health Care
TypePublic Company
Size1,001-5,000 employees
View profile

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Market context

Behavioral health roles in Illinois

Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.

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