Case Manager

Reviews and coordinates with the team and provider on decisions involving hospitalization, respite and transfers/level-of-care changes.

Implements plan of action.

Maintains ongoing dialogue with intake regarding status changes.

Submits weekly client status, and program participation in weekly case conferencing meetings Document and follow-up on critical incidents Completes discharge note in the client record on planned discharges.

Completes comprehensive discharge summaries on planned/unplanned discharges within 24 hours.

Provides crisis intervention for assigned caseload Maintains minimum of five face-to-face client contacts per month Maintains assigned client records as required by client record procedures Manage Crisis Phone on a rotating schedule

Competencies Customer/Client Focused Maintains Professional Communication with staff and clients Proficient in Problem Solving Complex Issues Technical Capacity Personal Effectiveness/Credibility/Initiative Collaboration Skills Flexibility

Work Environment While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee works in varied residential environments based on assigned caseload. This position performs tasks that may involve exposure to blood, body fluids or tissues. All appropriate and proper safeguards, procedures, and policies are expected to be followed at all times.

Required Education and Experience Degree in human services field (e.g., social work, psychology) from an accredited college or university, or combination of education and two to five years’ relevant experience. Must have and maintain a valid state driver's license, maintain automobile insurance coverage, and have access to an automobile.

Preferred Education and Experience Master's degree and associated credential/license in social work or related field Two years or more of experience working in community mental health Proficient with client assessment skills and a knowledge of mental health disorders and substance use disorders. Proven experience with de-escalation and crisis intervention techniques. Credentialed Substance Abuse Counselor

Additional Eligibility Qualifications Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

AAP/EEO Statement The Veterans Transition Center provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Classification: Non-exempt / Hourly / Full-time

Reports to: Program Manager

Salary (DOE)

$28.00 - $32.00

Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule: Monday to Friday Rotating On-call 8 hour shift

Work Location: In person