Case manager

Job Title: Case Manager

Reports To: Program Director

Position Type: Full-Time

Position Summary

The Case Manager assesses participant needs, identifies essential resources, and coordinates individualized service treatment plans. Working within a holistic, values-based framework, this role serves as an advocate for participants, builds community support networks, and connects individuals with critical services in behavioral health, addiction recovery, or IDD settings.

Key Responsibilities • Team-Based Service Planning

• Collaborate with a multidisciplinary team (clinical, medical, and external partners) to develop, review, and execute individualized recovery plans.
• Direct
• Client
• Care &
• Community
• Outreach: Deliver mobile, community-based support to help participants access resources, increase community integration, and achieve personal recovery goals.
• Resource
• Development &
• Advocacy: Establish relationships with community agencies, identify service gaps, and advocate on behalf of participants.
• Documentation &
• Compliance: Complete all required assessments, progress notes, and administrative records accurately and in compliance with agency, funder, and licensing standards.
• Coverage: Provide coverage and support as needed to maintain required 24-hour access to Intensive Case Management services.

Qualifications

• Education: Bachelor’s degree in Human Services or a related field.
• Experience: Minimum of 2 years providing direct support in Behavioral Health, Addiction Recovery, or IDD services; 1 year of Case Management experience preferred.
• Technical & Licensing Requirements: Valid driver’s license and intermediate computer skills.

Working Conditions & Physical Requirements • Field Work

• Primarily community-based within the program's service delivery area; requires driving participants to appointments.
• Physical
• Effort: Medium work—frequently exerting up to 20 lbs of force and occasionally up to 50 lbs to lift, carry, push, pull, or move objects.
• Mobility &
• Communication: Frequent sitting, standing, walking, bending, reaching, and active verbal/written communication.