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Shaded band: the middle 50% of posted behavioral health roles in Plattsburgh, New York rates. This role sits in the 55th percentile.
About the role
Pay for this role is about 16% above the Plattsburgh, New York median for behavioral health roles.
The Apartment Program Case Manager empowers residents to live independently by providing individualized case management, medication support, and crisis intervention. They also coordinate services, maintain accurate records, and ensure the safety and maintenance of residential units.
A Spanish version of this position is available upon request
BHSN, one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!
Your role at BHSN
As an Apartment Program Case Manager, you will empower individuals in our OMH-licensed Apartment Treatment Program to develop the skills, confidence, and community connections needed to live more independently. Through individualized case management, advocacy, medication support, crisis intervention, and hands-on daily living guidance, you will help residents maintain safe and stable homes while making meaningful progress toward their personal goals.
Essential
Duties & Responsibilities
Providesaccuraterecordkeeping and client advocacy which includes coordination of services within agency,i.e.funding issues, medication programming, daily living skills training, progress notes, goalplanningand providing requirements for Medicaid billing
Maintains medication records for individualclientson a weekly basis andmonitorall incoming medications by completion ofappropriate logsand daily controlled substances counts
Requirements
Candidates must have an associate degree with three years of experience or a bachelor's degree with one year of experience in a related human services field. A valid New York State driver's license and reliable transportation are required for travel between program sites and appointments.
associate degree
bachelor degree
Communication
Advocacy
Documentation
Budgeting
Transportation
Interpersonal skills
Time-management
Recordkeeping
Crisis intervention
Case management
Medication support
Daily living guidance
Benefits
Paid time off
Loan forgiveness
Holiday pay
Health coverage
Community discounts
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$24 - $25/hr
Location
Plattsburgh, New York
Posted
Sep 10, 2026
Application
Employer website
Overseesresident’smedication self-administration, following proper medication policy/training and protocol
Oversees budgeting services and provides funds to resident week/bi-weekly/monthly as agreed upon
Observespossible malfunctionsof equipment and contents of apartment; takesappropriate actionwhen needed
Completes apartment searches for contraband/weapons when necessary to ensure safety/habilityof the unit
Acts as a liaison between client and landlord to resolve maintenance issues quickly
Assistsresidents inmaintainingapartments in a safe and sanitary condition
Conduct a fire drill on every resident once a month and check smoke alarms on a weekly basis
Complete inspections of units to ensure units are safe and complete documentationrequired
Manages a resident caseload to include all areas of case management, including effectively coordinating/communicating needs to treatment team members including funding agencies, providers, etc.
Makes daily/weekly visits to apartments on an as needed basis
Assistrecipients with transition into/out of program
Provides ongoing support and referrals to community services as needed
Respondsimmediatelyto crisis situations and offer intervention support in conjunction with BHSN Crisis and/or treatment team providers
Adjusts schedule to meet the needs of the program and ensure support services are provided
Transports residents to and from doctor appointments, grocery shopping, etc., while teachingresidents onhow toacquireindependent transportation when possible
Complies withall BHSN and regulatory policies and procedures
Skills & Qualifications
Associate degree in human services, behavioral health, health care, or a related field and at least three years of relevant experience; or a bachelor’s degree in a related field and at least one year of relevant experience
Experience working in mental health, behavioral health, residential services, or a related human services setting
Strong interpersonal, communication, organizational, documentation, and time-management skills
Ability to manage multiple priorities, respond appropriately to crisis situations, and work both independently and collaboratively
Valid New York State driver’s license and ability to travel between program sites, residents’ apartments, appointments, and other community locations as required
Reliable transportation consistent with the travel requirements of the position
Ability to navigate stairs and assist with lifting or moving residents’ belongings, with or without reasonable accommodation
Ability to work a flexible schedule that may include evenings, weekends, holidays, or other nontraditional hours based on program and resident needs
Ability to complete all required orientation, medication-related training, and at least five hours of annual professional or educational development
Ability to perform the essential functions of the position, with or without reasonable accommodation
What’s in it for you?
Generous benefits, including personalized health coverage, paid time off, and holiday pay
Working within our community, making a real impact, working alongside passionate colleagues
Accessible leadership team, coaching for your growth, and ample training opportunities
As a rapidly growing organization, there are endless opportunities to grow within the organization
Community discounts, loan forgiveness & more
BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.
Market context
Behavioral health roles in New York
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
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