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The Whole Child Mental Health & Housing Services logo

BFH Case Manager

The Whole Child Mental Health & Housing Services·Downey, California

Full TimeHybrid2-5 yrsPosted 3 days ago
Practice for this role

BFH Case Manager

How this role compares

Computed from live listings

  • 20 similar openings in the Downey area · median $70,304

About the role

The Case Manager assists homeless families in securing transitional housing and accessing essential community services like medical, educational, and employment support. They provide ongoing rehabilitation services, conduct needs assessments, and ensure housing permanency through regular follow-ups.

Statement of purpose

The primary purpose of the Bringing Families Home (BFH) Case Manager is to assist families in achieving transitional housing and access medical, educational, social, prevocational, rehabilitative, employment or other needed community services for eligible clients and families who have become homeless. Targeted population includes children (Birth to age 18) and their families who are at risk of becoming homeless or are currently homeless utilizing a Community Based Scattered Site Model. The Community Based Scattered Site Model is designed to maximize family independence, minimize family disruption, and result in stronger, more viable housing permanency outcomes.

Benefits

  • Monday-Friday, 8am-5pm Schedule.
  • Hybrid schedule after 90 days.
  • Full benefits package to all positions after 30 days of employment.
  • Free standard HMO Health, Dental, and Vision plans offered to employees.
  • 401k plan with 4% employer match.
  • 14 Paid Holidays annually.
  • Paid Office closure last week of the year.
  • Bilingual Stipend if applicable.
  • $26.00 an hour starting pay.

Essential duties

  • Conducts comprehensive needs assessments with families and assists them in obtaining needed resources such as health insurance, housing, and low-cost childcare through referral and linkage.
  • Provides individual and group rehabilitation services under LAHSA, EVERYCHILD, CDC, HUD, DPSS, FIRST 5 LA, other contracts, and city contracts.
  • Completes and submits progress notes in a 24-hour timeframe utilizing the agency’s electronic health record system (HMIS).
  • Provides guidance and assistance to parents/caretakers on managing child’s behaviors successfully.
  • Provides guidance and assistance to parents/caretakers on managing familial stressors effectively and successfully.
  • Assists family with identifying internal and external resources to assist with multiple stressors as it relates to homelessness, domestic violence, substance abuse issues, etc.
  • Develops and provide client rehabilitation services which assist in improving, maintaining, or restoring daily functioning at home, school, and community in accordance with treatment goals and in collaboration with treatment team (i.e., therapist, psychiatrist).
  • Provides interagency and intra-agency consultation, communication, coordination, and referrals.
  • Identifies and communicates to therapist obstacles preventing families from connecting with program and/or referral services.
  • Employment services (resume writing, job searching tips, etc.)
  • Attends community meetings as requested by Housing Manager to present on housing services, referral process and eligibility criteria.
  • Represents the agency at community resource fairs.
  • Follows up with families to ensure successful placement and housing permanency for six months.
  • Provides services in the community including home and school settings.

Qualifications

  • Bachelor’s degree in social work, psychology, or other mental health related discipline.
  • Minimum of 4 years of work experience related to providing Housing Navigation or rehabilitative services in a mental health setting.

Conditions of employment

Employee may be asked to participate in cross-training programs or pursue additional education or training when it is determined to be in the best interest of the company by the Chief Operating Officer and Chief Executive Officer.

This description is only intended to identify the duties, responsibilities, and requirements for the position. It is not intended, nor should it be interpreted to describe each and every duty an employee assigned may be required to perform.

Working conditions

Work is performed in a normal office setting. The noise level is moderate with occasional loud outbursts. Occasional need to work out in the field contacting clients in homes and schools. Frequently uses motor vehicle to effectively execute job duties.

Reasoning ability

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical demands

Must be able to remain in a stationary position 50% of the time

Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery, (i.e., calculator, copy machine and computer printer).

Constantly converses with staff and clients

Frequently operates a motor vehicle to travel to school or home site

Frequently needs to position self in order to effectively interact with children of lesser stature

Occasionally needs to transport materials (food, clothing, books, etc.) weighing up to 50 pounds for therapeutic activities

Frequently operates own motor vehicle to travel between offices, client homes and the community (mileage to be reimbursed).

The Whole Child is an equal employment opportunity employer and no candidate for employment will be rejected on account of race, color, religion, national origin, age, marital status, or sex. Candidates with physical impairments will be considered so long as it can be reasonably demonstrated that the duties and responsibilities can be effectively performed without hazard to the individual, fellow employees, or clientele.

Requirements

Candidates must possess a Bachelor's degree in social work, psychology, or a related mental health discipline. A minimum of 4 years of experience in housing navigation or rehabilitative services within a mental health setting is required.

  • bachelor degree
  • Documentation
  • Conflict resolution
  • HMIS
  • Crisis intervention
  • Family support
  • Case management
  • Needs assessment
  • Community outreach
  • Client advocacy
  • Interagency coordination
  • Resource referral
  • Rehabilitation services
  • Housing navigation
  • Employment services
  • Behavioral guidance

Posting details

Employment type
Full Time
Work arrangement
Hybrid
Experience
2-5 yrs
Location
Downey, California
Posted
Sep 11, 2026
Application
Employer website
The Whole Child Mental Health & Housing Services logo

Hiring organization

The Whole Child Mental Health & Housing Services

The Whole Child is a 65-year-old nonprofit organization providing mental health, housing, parent enrichment and nutrition services to some of the most vulnerable families in Los Angeles County. We empower families towards healing, health, and homes.

IndustryNon-profit Organizations
TypeNonprofit
Size51-200 employees
View profile

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Market context

California behavioral health roles stay in steady demand

In California, behavioral-health roles tied to substance use disorder counseling and case management are typically supported by ongoing community and treatment-program demand. These positions are competitive because employers often look for a high school diploma, at least 2 years of SUD counseling or case management experience, and current Registered or Certified Drug and Alcohol Counselor status. Review the AI-summarized requirements and benefits here to quickly compare fit and note that professional development and paid continuing education are listed as benefits.

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