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12 days median time this employer’s postings stay open (last 90 days)
About the role
Facilitate the safe and timely transition of patients from acute care to post-acute settings by coordinating with the interdisciplinary team. Manage discharge planning, document interventions in medical records, and provide support to patients and families throughout the process.
Primary City/State
Scottsdale,
Arizona
Department
Name:
Case
Mgmt-Psych
Work
Shift:
Day
Job
Category: Clinical Care A rewarding career that fits your life. Those who have joined the
Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today. Are you passionate about making a meaningful difference in patients' lives? We're seeking a dedicated Transition Care Associate with a Bachelor's Degree and experience in hospital/healthcare settings or a social work background to join our collaborative interdisciplinary team. In this vital role, you'll guide patients and families through the discharge process—from reviewing daily holdovers and attending multidisciplinary rounds with physicians, nurses, nutritionists, and pharmacists, to communicating discharge plans and providing crucial support every step of the way. As a valued team member, you'll experience the rewarding impact of direct patient interaction while building a strong foundation for professional growth in healthcare. If you thrive in fast-paced, engaging environments where your contributions truly matter and collaboration drives success, this is your opportunity to advance your career while making a real difference in patient care!
Transitional Care Associate
SCHEDULE: This is a full time opportunity. Hours are Monday-Friday, Weekend rotations are required in this role. Enjoy a flat rate $3/hour weekend shift differential when applicable. LOCATION Banner Behavioral Health Hospital For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience.
Position Summary
This position facilitates the safe and timely transition of clients from acute care to alternative levels of care such as skilled nursing facility, long-term acute care, inpatient rehabilitation, home infusion therapy, hospice and/or home care or community program. Facilitates discharge plan for the transition of care and services into the designated setting or service. Provides on-site or telephonic discharge arrangements to post-acute and community services.
CORE FUNCTIONS 1. Processes and facilitates the timely discharge/transfer of clients from hospital care to identified post-acute setting. Notifies care coordination team member(s) if patient or caregiver demonstrate or verbalize any inability/concern to be able to manage their post-acute plan or responsibilities.
2. Facilitates/ implements the care plan with proposed interventions in collaboration with healthcare team. Collaborates with all members of the healthcare team to implement, manage and communicate the transition of care arrangements.
3. Participates in performance improvement projects, Banner initiatives and performs data collection for measurement of projects as assigned.
4. Documents all interventions in the patient medical record both timely and accurately including all elements of the discharge plan. Performs transfer of accurate, pertinent patient information between all appropriate entities of the post-acute care continuum.
5. Assist and support patients and families in making appropriate arrangements for the post-acute plan. Performs follow-up calls to patients and providers as indicated and report any concerns to leadership.
6. Serves as an intermediary when providing community resources to patients, caregiver, and families. Discusses with patient, caregiver, and/or family maintaining clear communication regarding anticipated discharge date and potential care settings.
7. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with transition of care planning and choices.
8.
Employee has freedom to determine how to best accomplish functions within established procedures and implements the discharge plan under the delegated authority of a provider, licensed MSW, registered nurse or other licensed healthcare professional.
Confers with supervisor/manager on any unusual situations and communicates plans and activities for patient discharge across the care continuum.
Internal customers: Post-acute services team members and all levels of nursing management and staff, medical staff, and all other members of assigned facility interdisciplinary health care team.
External customers: home health agencies, nursing homes, insurance providers, group homes, assisted living facilities, hospice, long-term acute care hospitals, inpatient rehabilitation facilities, volunteer agencies, county/governmental agencies and medical supply companies and others as required.
Minimum Qualifications
A Bachelor’s degree in social work or related degree or a Licensed Practice Nurse, or a Licensed Respiratory Therapist required.
Must have knowledge of government/community agencies and resources, such as Medicare/Medicaid, long term care or other applicable resources/services.
Must demonstrate effective communication and customer service skills, human relation skills and time management skills.
Must be able to work flexible hours and work weekends on rotation.
BLS required. (BLS is not required for employees working in the Insurance Division.) Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire.
Employees working at BUMCS in a Behavioral Health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Preferred Qualifications
Previous experience in health care service setting, interacting with patients and families, usually obtained through work in social services, as a licensed practical nurse or in a discharge planning setting.
Additional related education and/or experience preferred. EEO Statement
EEO/Disabled/Veterans Our organization supports a drug-free work environment.
Privacy
Policy: Privacy Policy
Requirements
Requires a Bachelor's degree in social work or a related field, or licensure as an LPN or Respiratory Therapist. Must possess knowledge of government and community healthcare resources and hold a BLS certification.
bachelor degree
Communication
Documentation
Customer service
Time management
Discharge planning
Crisis intervention
Performance improvement
Data collection
Interdisciplinary collaboration
Case management
Patient interaction
Medicare knowledge
Medicaid knowledge
Benefits
Weekend shift differential
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Scottsdale, Arizona
Posted
Sep 11, 2026
Application
Employer website
Market context
Arizona behavioral health roles need lived experience
Behavioral health employers in Arizona often look for candidates who can connect directly with clients through lived experience and strong community-based support skills. These roles can be competitive because they may require a high school diploma, a preferred bachelor’s degree, and quick completion of Peer Support Certification, along with a valid Arizona driver’s license and fingerprint clearance. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification timeline and clearance readiness before applying.
