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  3. Case Manager - IDD Service Coordinator (1149)
Texas Panhandle Mental Health logo

Case Manager - IDD Service Coordinator (1149)

Texas Panhandle Mental Health·Amarillo, Texas

$40,810 - $46,010/yrFull TimeOn Site0-2 yrsPosted 8 hours ago
Practice for this role

Case Manager - IDD Service Coordinator (1149) · $40,810 - $46,010/yr

How this role compares

Computed from live listings

  • At the median vs. median posted salary for behavioral health roles in Amarillo, Texas ($40,810, n=31)
  • 109 similar openings in the Amarillo area · median $40,810
$16,900 · lowesthighest · $130,000
this role: $40,810median $40,810

Shaded band: the middle 50% of 31 posted behavioral health roles in Amarillo, Texas salarys. This role sits in the 50th percentile.

About the role

Pay for this role is about level with the Amarillo, Texas median for behavioral health roles.

The Case Manager will provide trauma-informed care and recovery planning to individuals with intellectual and developmental disabilities across the Texas Panhandle. Responsibilities include monitoring services, advocating for client well-being, and maintaining accurate documentation to comply with state regulations.

Job Title

Case Manager - IDD Service Coordinator (1149)

Program: Intellectual & Developmental Disabilities Service Coordination (IDDSC)

Location: Amarillo, TX (also serving the surrounding area)

Salary

$40,809.60 – $46,009.60 / year (based on experience level I, II, or III)

Job Type: Full-Time

Why Join Texas Panhandle Centers (TPC)?

At TPC, passion and meaningful work are rewarded. As a 501(c)(3) non-profit behavioral health (BH) and intellectual & developmental disability (IDD) provider, we offer a supportive environment where you truly make a difference in your community.

Student Loan Forgiveness: 501(c)(3) designation qualifies employees for Public Service Loan Forgiveness (PSLF).

Low-Cost Healthcare: Urgent Care visits for a low $10 co-pay, Teladoc (100% free for household), plus comprehensive Medical, Dental, & Vision.

Retirement Match: Automatic 1% enrollment into a 457 Plan, plus up to 6% Employer Match in 403(b)/457 Plan.

Generous PTO & Holidays: PTO accrual, standard holidays, PLUS 3 annual Floating Holidays (Mental Health, Celebrate Diversity, and Day to Remember).

Life & Disability Insurance: Employer-paid life insurance (1.5x annual salary) and optional supplemental coverage.

TPC Full Summary of Benefits FY2027 [https://www.texaspanhandlecenters.org/wp-content/uploads/2026/07/TPC-Benefits-Guide-FY-2027.pdf]

Position Overview

Texas Panhandle Centers is seeking an IDD Service Coordinator (1149) to deliver trauma-informed care, skills training, and recovery planning to adults (18+) across Amarillo and the surrounding service area of the Texas Panhandle. This role is ideal for human services graduates looking to gain direct clinical experience in a supportive, multi-disciplinary team environment.

Key Responsibilities

  • Maintain ethical and professional communications at all times using respectful trauma-informed care language.

Requirements

Candidates must hold a bachelor's degree from an accredited university and possess a valid Texas driver's license. Excellent computer, writing, and verbal communication skills are required to manage caseloads independently.

  • bachelor degree
  • Communication
  • Advocacy
  • Documentation
  • Microsoft Word
  • Microsoft Outlook
  • Time management
  • Recovery planning
  • Case management
  • Trauma-informed care
  • Skills training
  • Clinical experience
  • Resource linking
  • Person Directed Plan

Benefits

  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Paid Time Off
  • Vision Insurance
  • Holidays
  • Medical Insurance
  • Floating Holidays
  • Student Loan Forgiveness
  • Retirement Match
  • Teladoc
  • Urgent Care visits

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$40,810 - $46,010/yr
Location
Amarillo, Texas
Posted
Sep 15, 2026
Application
Employer website
Texas Panhandle Mental Health logo

Hiring organization

Texas Panhandle Mental Health

Texas Panhandle Centers Behavioral and Developmental Health (TPC), formerly known as Texas Panhandle Mental Health Mental Retardation, is part of the Texas Community Center system and is governed by a local board of trustees representing the citizens of the upper twenty-one...

IndustryMental Health Care
TypeNonprofit
Size201-500 employees
View profile

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  • Travel within the top 21 counties of the Texas Panhandle to provide services for individuals with intellectual and developmental disabilities (IDD).
  • Meet with IDD individuals on assigned caseload at least monthly to monitor services requested that may include day habilitation, training in the home to increase independence, transportation, respite, nursing, dental, and group home/host home.
  • Demonstrate compassion for individuals with IDD and advocate on their behalf when necessary to ensure overall safety, happiness, and well-being.
  • Participate in team meetings to develop Person Directed Plan (PDP) annually.
  • Link individuals with resources in the community to help them live in the community as independently as possible.
  • Complete documentation in a timely manner according to program deadlines and company policies to comply with state regulations.
  • Utilize time management skills to manage caseloads independently.
  • Flex time as necessary and allowed by the supervisor to manage schedule independently.
  • Make lives better for individuals with IDD in both their homes and in the community.
  • Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.
  • Qualifications: & Credentials:

    Education & Credentials (Required)

    Bachelor’s degree from an accredited university.

    Excellent computer skills including Microsoft Word and Outlook.

    Excellent time management, writing, and verbal skills.

    Independently manage own caseloads.

    Organize documents for assigned caseload and meet deadlines.

    Valid Texas Driver’s License with an insurable driving record.

    At least 18 years of age.

    Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents [http://www.texaspanhandlecenters.org/careers].

    Experience Level Tiering

    • Case Manager I ($40,809.60/yr): Entry Level – No experience required.
    • Case Manager II ($43,305.60/yr): Minimum 1 year of case management experience.
    • Case Manager III ($46,009.60/yr): Minimum 2 years of case management experience.
    • Graduate-level coursework in a related field may substitute for up to 1 year of required experience.

    Preferred Qualifications

    • Bilingual (English/Spanish) is a strong plus.
    • Experience working with IDD individuals.
    • Experience with SmartCare EHR.

    Texas Panhandle Centers is an Equal Opportunity Employer.

    Market context

    Texas behavioral health roles need licensed clinicians

    Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.

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