Phlebotomy Apprentice trains to perform daily phlebotomy activities of the Patient Service Center (PSC) or In-office Phlebotomy (IOP) accurately and on time. The person in this position will learn how to interact with the client, patients, and other PathGroup personnel in a professional and courteous manner and performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Demonstrates commitment to learning the proper collection techniques, safety, and all other duties encompassed within the position.
Willing to perform venipunctures on coworkers and volunteer to have venipunctures performed on them.
Greets customers in-person or via phone appropriately. Treat all customers in a courteous manner.
Ensures all field phlebotomy and PSC specimens are collected accurately and on time.
Collects specimens according to established procedures. Properly explains in a clear but courteous manner the process of the venipuncture (blood drawing) and or other specimen collection (ex. urine or fecal) as required. Reduces patient anxiety by providing a calm environment for patients before, during and after the collection process.
Disposes of blood or other biohazard fluids or tissue, in accordance with applicable laws, standards, or policies. Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
Completes requisitions accurately.
Enters patient, specimen, insurance, or billing information into computer. Requires attention to detail to maintain high level of accuracy. Communicate with clients to confirm handwritten orders, verify test(s) ordered, obtain accurate billing information, i.e., diagnosis codes, UPIN information, etc.
Research test/client information utilizing lab computer system.
Matches laboratory requisition forms to specimen tubes. Label, centrifuge, split, and freeze specimens as required by test order.
Package specimens for transport. Stores specimen sample according to required temperature, places samples in appropriate collection container/ tube, accurately labels, follows different procedures as outlined by specific to protocol deemed necessary for transport to maintain integrity of the specimen. Demonstrates proficiency of proper collection methods and proper processing of all specimens.
Maintains required records and documentation.
Maintains daily records and all appropriate PSC/IOP Phlebotomy logs.
Performs basic clerical duties, i.e., filing, faxing, and preparing mail. The person in this position is required to perform electronic data entry.
Approves time in attendance software by noon on the Monday following the end of the pay period. Submits accurate expense and travel logs Monday for the week prior or as directed by management.
Demonstrates organizational commitment.
Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times.
• High School Diploma or GED is required.
• Minimum of one year of previous health care environment job-related experience is preferred.
