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Shaded band: the middle 50% of 1,563 posted behavioral health roles in Florida salarys. This role sits in the 21st percentile.
About the role
Pay for this role is about 39% below the Florida median for behavioral health roles.
The Targeted Case Manager provides essential services to children and adolescents with emotional and behavioral needs by developing individualized service plans and coordinating care. They act as an advocate for families, connecting them with community resources and monitoring progress toward treatment goals.
Job DetailsJob Location
Community
Programs
Office -
St
Augustine,
FL 32095Position
Type:
Full
TimeEducation
Level: 4
Year
DegreeSalary
Range: $21.00
HourlyJob
Shift:
DayJob
Category: Nonprofit - Social ServicesTargeted Case Manager – COACHES Program St. Augustine Youth Services (SAYS) | St. Augustine, FL | Full-Time | M-F daytime hours 43680.00 annually plus $4160 in bonuses Make a meaningful difference in the life of a child. St. Augustine Youth Services (SAYS) is seeking a Targeted Case Manager to join our COACHES Program. This position provides targeted case management services to children and adolescents with serious emotional and behavioral needs and works closely with youth, families, treatment teams, schools, and community providers. The Targeted Case Manager plays an important role in helping children and families access the services, resources, and supports they need to achieve their individualized goals. What You'll Do Serve as the Targeted Case Manager for approximately 1–3 children. Complete assessments and develop, update, and monitor individualized service plans in accordance with Florida Medicaid requirements.
Provide the five core functions of targeted case management: Planning Assessment Linking and advocacy Monitoring Discharge planning Work directly with children and families to address barriers and support implementation of their service plans. Connect children and families with appropriate community resources, providers, and services. Advocate for services and resources necessary to meet identified needs. Coordinate services with families, natural supports, treatment providers, schools, and other community partners. Participate in treatment planning and individualized service plan reviews. Attend required meetings, including Multidisciplinary Team (MDT), Integrated Practice Team (IPT), school, and community provider meetings. Monitor service delivery and document progress toward identified goals. Provide support and assistance during times of crisis, including helping families access appropriate resources. Coordinate discharge planning and aftercare/follow-up services. Participate in clinical care coordination and staffing with members of the child's treatment team, which may include physicians, psychiatric providers, therapists, teachers, attorneys, guardians ad litem, and other professionals. Maintain accurate client records, case notes, electronic health records, and other required documentation. Complete progress reports, service plan updates, and other required reports. Maintain knowledge of community resources and referral options. Assist with program data and reporting as needed. Participate in supervision, staff meetings, and treatment team meetings. Follow all SAYS policies, procedures, and applicable state and federal requirements. Perform other duties as assigned. Qualifications.
Requirements
Candidates must hold a bachelor's degree in a human services field and possess at least one year of experience working with children with serious emotional disturbances. Additionally, applicants must be eligible to obtain the Certified Behavioral Health Case Manager credential and maintain a valid driver's license.
bachelor degree
Case Management
Communication
Advocacy
Organizational Skills
Assessment
Documentation
Electronic Health Records
Treatment Planning
Crisis Intervention
Behavioral Health
Discharge Planning
Clinical Coordination
Benefits
Employee Assistance Program
Tuition Reimbursement
401(k) Retirement Plan
Personal Time Off
Employer Healthcare Contribution
Personal Mental Health Day
Posting details
Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
$43,680 - $43,680/yr
Location
Saint Johns County, Florida
Posted
Sep 16, 2026
Closes
Sep 16, 2027
Application
Employer website
What
We're
Looking
For
Required
Qualifications
One of the following: Bachelor's degree in Social Work, Psychology, Counseling, Human Services, or a related field and at least one year of experience working with children experiencing serious emotional disturbances OR Bachelor's degree in a related field plus three years of qualifying experience working with children with serious emotional disturbances.
Additionally, candidates must: Be eligible to obtain the Certified Behavioral Health Case Manager (CBHCM) credential within 30 days of hire. Complete required AHCA Targeted Case Management training within required timeframes. Possess knowledge of community resources and behavioral health services. Have excellent communication, documentation, and organizational skills. Maintain a valid Florida driver's license with an acceptable driving record. Why This Work Matters Youth Care Workers are among the people who have the most direct day-to-day contact with the young people we serve. You won't simply be supervising youth—you'll have the opportunity to build relationships, teach skills, provide encouragement, and help young people navigate some of the most difficult periods of their lives. If you're patient, dependable, compassionate, and able to provide both support and structure, this could be a great opportunity to make a lasting difference. Why Join SAYS? At SAYS, you're more than an employee—you become part of a mission-driven team dedicated to changing lives.
We offer: ✔ Mission-focused work that truly matters ✔ Supportive leadership and collaborative team environment ✔ Opportunities for professional development and certification ✔ Stable full-time schedule ✔ Meaningful relationships with youth and families ✔
Competitive benefits package: Two Weeks Personal Time Off (PTO)
One paid
Personal
Mental
Health
Day
Employer
Healthcare
Contribution: Approximately $7,000 annually toward insurance costs 401(k) Retirement Plan through Voya Employer match available based on annual funding Employee Assistance Program (EAP) Employer-paid confidential counseling/support services Tuition Reimbursement for Higher Education (Available based on annual funding) Apply today to join the SAYS team and make a difference in the life of a child. Please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website. This site was implemented under the directive of House Bill 531 (2025). https://info.flclearinghouse.com/
Market context
Behavioral health roles remain in steady demand
In Florida, behavioral-health roles are typically in steady demand across community clinics, schools, and care settings serving diverse populations. Competition often centers on licensure status, supervised experience, and the ability to work well with interdisciplinary teams while applying mental health ethics and cultural awareness. Review the full posting carefully and confirm your Master’s degree, Registered Intern License, and communication experience; this platform’s AI-summarized requirements and benefits can save you time by condensing the original job description.