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Behavioral Health Technician-COC

PMHCC Inc.·Philadelphia, Pennsylvania

$37,573 - $49,086/yr·Full Time·On Site·5-10 yrs·Posted 4 months ago
Practice for this role

About the role

The Behavioral Health Technician supports a multidisciplinary case management team by providing short-term outreach services to adults and children with high acuity behavioral health needs. Duties include providing supportive services, guidance on self-care, scheduling assistance, observing client behavior, and facilitating cooperation with treatment programs.

Position Summary

The Behavioral Health Technician works as a member of a multi disciplinary case management team that provides short-term outreach services to individuals (Adults and Children) and families who present with high acuity behavioral health needs. The Technicians work will be primarily in conjunction with the Behavioral Health Case Managers and the Nurse to ensure that coordination of behavioral healthcare services go uninterrupted from the assessment process through the treatment /services options with re-assessment, as appropriate. The technician will provide support services to team members and individuals and/or families, as requested.

Duties and Responsibilities

  • Provide supportive services to individuals with acute behavior health challenges.
  • Provide guidance and encouragement to individuals regarding self-care skills and activities of daily living.
  • Assist with the scheduling and keeping of appointments.
  • Observe the behavior, attitude and physical condition of individuals and family and their home environment and provide feedback to the treatment team of founded behaviors.
  • Encourage individuals and families cooperation with the treatment program; giving them reassurance and support, as needed.
  • Assist the Case Manager and Nurse in teaching the individual and/or family to access identified community resources.

Skills Required

  • Demonstrated ability to work cooperatively and communicate effectively with a wide variety of individuals and agencies, representing varying perspectives within a multi-diverse system of care.
  • Demonstrated qualities of integrity, stability, creativity, discriminatory judgment and negotiation skills. Working understanding of Recovery principles, the priority populations, cultural competency initiatives, case management and managed care principles.
  • Knowledge of community- based resources in Philadelphia.
  • Good oral and written communications skills.
  • Familiarity and functional ability with a personal computer

Education and Experience

A minimum of a High School diploma with a minimum of five years’ experience in the Mental Health and/or Drug and Alcohol field in either or both child or adult component of the social services system. Experience in a combination of at least 2 of these areas and age groups is preferred. Active participation as a member of a treatment team; preferably community based treatment, with a minimum one year experience in this capacity.

Mobility and ability to do ‘aggressive outreach’ in the community in order to engage consumers and families.

Valid motor vehicle operator’s license with proof of insurability; prior to employment.

Equal Opportunity Employment

PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law

Americans with Disabilities Act

Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law

Requirements

Candidates must have a minimum of a High School diploma and five years of experience in the Mental Health and/or Drug and Alcohol field, preferably with one year on a treatment team. A valid driver's license and the ability to perform aggressive community outreach are also required.

  • high school
  • Case Management
  • Written Communication
  • Effective Communication
  • Creativity
  • Integrity
  • Computer Proficiency
  • Judgment
  • Oral Communication
  • Negotiation Skills
  • Cultural Competency
  • Community Resources Knowledge
  • Recovery Principles
  • Managed Care Principles
  • Cooperative Work
  • Stability
  • Aggressive Outreach

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
5-10 yrs
Salary
$37,573 - $49,086/yr
Location
Philadelphia, Pennsylvania
Posted
Mar 3, 2026
Application
Employer website
PI

Hiring organization

PMHCC Inc.

PMHCC, a not-for-profit organization, began as The Philadelphia Mental Health Care Corporation in 1987 for the City of Philadelphia in order to implement a major grant from the Robert Wood Johnson Foundation's Program for Chronic Mental Illness. One of nine national grants, the...

Salary listed on 2 jobs
IndustryNon-profit Organizations
TypeNonprofit
Size501-1,000 employees
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Market context

Behavioral health roles in Pennsylvania

Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.

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