PMHCC Inc.·Philadelphia, Pennsylvania
The Case Management Specialist provides support to individuals with severe mental health symptoms by coordinating multidisciplinary team services and assisting with independent living skills. They are responsible for assessing client needs, developing service plans, and acting as a liaison for housing, forensic, and benefit-related services.
CTT is mandated to provide service to those individuals within the mental health system who present the greatest degree of severity of symptoms as evidenced by their multiple physical1 psychiatric and legal conditions; extensive use of services and lack of follow through with treatment. These individuals measure at the highest level of medical necessity as defined by the state Adult Environmental Matrix.
The Teams that provide multidisciplinary clinical review and assessment of individuals who may be young adults, heavy users of service or actively involved in the criminal justice system and may also have co-occurring behavioral health diagnoses are generic and specialized. The CM Specialist-2 provides case management supports based on the Community Support Program of Philadelphia with assisting the individual in developing skills required to enhance his/her comfort and abilities to function as a productive member of the community. The CM Specialist-2 takes the lead to act as a liaison and to coordinate team services in one of the (3) areas of their assigned specialty: housing, forensic or benefits and works in collaboration with the Individualized Treatment Team to identify goals, develop, implement and monitor the service plan. The CM Specialist-2 will ensure that the mission, goals and philosophy of ACT are operationalized within the team.
The incumbent works with individuals in their community environment assisting them in understanding, acquiring and maintaining independent living skIlls in the areas of: (a) their daily living situation; (b) interpersonal skills and social support/network building; (c) leisure and recreational support/skill development; (d) maintenance and enhancement of physical and mental needs; (e) obtainment of benefit entitlements and the skills to manage same; (f) housing, forensics and, educational needs.
PMHCC, Inc. is committed to equal opportunity. It is our policy to support equal employment for all employees and applicants without regard to race, religion, color, sex, sexual preferences, age, national origin, disability, behavioral health status, military status or any other characteristic protected by law.
Employees as well as applicants who are currently, or become disabled, must be able to perform the functions of the job with either reasonable accommodation or unaided. PMHCC, Inc. will examine reasonable accommodations on a case by case basis in accordance with the law
The role requires the ability to perform comprehensive assessments and maintain coordination between internal teams and external systems like primary care and criminal justice. Candidates must be able to operationalize the ACT mission while assisting individuals in their community environment.
Market context
ACT Case Management Specialist roles in Pennsylvania are often tied to community-based behavioral health services, where demand can be steady because teams coordinate care across providers, primary care, and criminal justice systems. This role is competitive for candidates who can complete comprehensive assessments, work in the community, and keep multiple systems aligned while supporting the ACT mission. Review the AI-summarized requirements and benefits here to quickly compare fit, then prepare examples showing how you manage coordination and follow-through.
