Administrative Assistant II - Neurosurgery

The University of Maryland Faculty Physicians, Inc. is currently seeking an Administrative Assistant II to support faculty practices within the Department of Neurosurgery at the University of Maryland Medical Center.

• The Department of Neurosurgery aims to excel and innovate in the clinical practice, science, and education of neurosurgery. We seek to achieve this by creating a platform and culture whereby all team members contribute to this mission and reach their full capacity for impact and fulfillment. Critical to our success is each team member’s alignment and demonstration of our shared values:
• Patients First, together!
• Always Do the Right Thing
• Leave It Better Than You Found It
• Drive to Mastery and Discovery

The Administrative Assistant II provides routine, reliable administrative support to neurosurgery faculty within a busy clinical practice. This role supports day‑to‑day clinic operations, scheduling, patient communication, and administrative workflows, working closely with faculty, clinical staff, and administrative teams. The ideal candidate is organized, dependable, professional, and service‑oriented, with a strong commitment to patient‑centered care and teamwork.

• Essential functions
• Provide administrative support to neurosurgery faculty in accordance with established procedures and departmental guidelines
• Assist with maintaining calendars, clinic schedules, and appointments, ensuring accuracy and timely updates in a fast‑paced clinical environment
• Serve as a point of contact for patients, responding to routine inquiries in a courteous, respectful, and compassionate manner and routing questions appropriately
• Coordinate with clinical and administrative staff to support efficient clinic operations and continuity of care
• Assist with clinic preparation by organizing schedules, documentation, and administrative materials prior to and during patient visits
• Perform routine administrative tasks such as correspondence, data entry, tracking requests, filing, record maintenance, and document preparation
• Accurately enter and maintain information in electronic systems and databases
• Route inquiries, messages, and requests to appropriate faculty or staff based on established processes
• Maintain confidentiality when handling patient, faculty, and practice information in accordance with privacy and compliance standards