Medical Office Assistant - Sun City

Headquartered in Phoenix, IMS Care center is a team of 500 employees and a physician-led organization united through its providers’ commitment to high-quality innovative health care. Each day is a new day for ground-breaking ideas and unparalleled opportunity. Ours is a culture focused on what we can accomplish today, and where it can lead us tomorrow.

IMS is currently searching for a professional, compassionate and knowledgeable individual to fill the position of Medical Office Assistant in our Primary Care department in Sun City. The Medical Office Assistant is responsible for answering a high volume of incoming calls and the scheduling and confirming of appointments. This position may also be responsible for logging new patient’s incoming referrals, and assisting the front office with work related to the support needs of the medical practice.

Responsibilities

• Answer Patient telephone calls and direct them to appropriate person
• Scheduling and Rescheduling of patient appointments
• Verify and update patient demographics
• Verify eligibility for patients

Requirements

• GI experience preferred
• Excellent communication skills-both written and verbal
• Good computer skills and being familiar with Microsoft (Word and Excel)
• Strong oral communication skills
• Demonstrated ability to interact effectively with peers and physicians.
• Maintain customers confidence and protects operations by keeping information confidential

Education • High School Diploma or GED • Must have one of the following

• Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, Emergency Room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
• Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software
• Front Office Experience in a clinic setting referred
• Requires exceptional interpersonal and communication skills, Ability to interact with people from different backgrounds and cultures
• Requires the ability to manage multiple changing priorities in an effective and organized fashion