Unity House of Troy·City of Troy, New York
The Case Manager will foster a structured, supportive, and inclusive environment for residents, building professional relationships while assisting with daily living skills, medication management, and facility upkeep. This role also involves providing supportive counseling, encouragement, and completing necessary client transportation and program errands.
Sign-On Bonus may apply
Unity House of Troy is seeking a compassionate and dedicated Case Manager to join our Community Residence team located on 8th Street. If you enjoy supporting individuals on a personal level and helping them navigate day-to-day routines, this may be the perfect opportunity for you.
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Key responsibilities
Foster a structured, supportive, and inclusive environment for residents.
Build positive, professional relationships with consumers.
Assist with daily living skills, including cooking, budgeting, and personal care.
Support residents with medication management.
Ensure the facility remains clean, safe, and well-functioning.
Provide supportive counseling and offer encouragement and positive feedback.
Transport clients and complete program-related errands as needed.
Promote a culture of belonging and respect.
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Come work for an agency that cares about their employees and community!
Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.
As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.
Candidates must possess a High School Diploma or GED and have a minimum of one year of experience working with adults living with mental illness. A valid NYS Driver License and reliable transportation are mandatory, along with strong communication skills and basic computer proficiency.
Market context
Operations roles in New York healthcare often stay in demand because organizations need reliable support for scheduling, records, and day-to-day workflow. Competition can be stronger for candidates who already know EHR systems and basic quality measures, and this posting also notes a high school diploma or GED, with an associate degree in HIM and practical experience considered. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show practical systems experience and attention to detail.